Lorrie R.
I rarely get the opportunity to eat…
I rarely get the opportunity to eat out, so imagine how excited I was when I pulled up to Panda Express. I ordered my favorite, 2 walnut shrimp entrees and a side, LISTED ON MENU for $10.50. The girl taking my order asked if I was aware of the $1.50 up-charge for 'P'remium items. I asked where it stated this in the menu. She stated it was, however, there is ZERO mention of ANY extra charge. I asked her why she was trying to extort extra money from me for the item listed at $10.50. She said it was 'policy'. I asked her where this 'policy' was stated on the menu... it isn't. What the hell?? I told her I would pay the extra if the policy was listed on the menu. She started trying to explain the up-charge again. I told her, keep your food, I'll take my business to another Chinese restaurant that doesn't try to charge more than their menu prices.

