Panda ExpressReviews of pandaexpress.com

I used to love panda express. I will not be going back. I have had the wrong thing brought to me after having to wait 30 min. A month ago. The one by target off of 44. 2 weeks ago I pick e d up at the window off of campbell wrong order again. Last work on Glenstone I ordered, lo mein and walnut shrimp and orange chicken. The lo mein filled the Styrofoam carrier with each entree put in the 2 VERY SMALL openings left in that carrier and it was 18.72. There of course only 2-3 bites if that in those pockets. That was the last straw. Never again will I be ripped off like that. I will order from the restaurants before I pay for anything at panda express again. 3 different stores in a month.

Arrived at Panda Express in Provo, Utah, 1200 Towne Centre #2072, at 11:00 AM, 01/19/2026, no lights on. I asked what time they opened, male employee mumbled "now". Only half the selections had food. Employee stated, "half the heaters were broken and that's all they have, take it or leave it." Definitely won't be buying their food again.

12/27/2025 Maine mall restaurant. I went there and I got a small bowl of lo mein and orange chicken and a egg roll ( which was black ) as I went to go check out the two Asian ladies that were doing the checking out just stood there laughing at a table behind me or something else but I stood there for a minute with my debit card in my hand and they just ignored me so I just walked off and I didn't pay for my food but I also didn't get anything to eat which was the whole reason to go there I was hungry and they just stood there laughing and talking in they're language and didn't even check me out. Never again will I go to this place. The food is far from good anyways but to leave hungry and pissed is a big problem. I got so mad I just left the mall while my wife shops at torrid. The line seemed pretty fast till it got to me then it was time to laugh and ignore and make me uncomfortable to the point I walked off.

The manager claimed that the company policy was to short change the customer by not filling the containers. My family at e ar Panda at least once a week. After the refusal to fill the containers, we are no longer going to eat at Panda.

Well, on an average me and my daughter go there once or twice a month to have lunch and it’s always been good except for yesterday. This is the most horrible food I’ve ever tasted and it’s the only reason why is because everything was basically burnt. I can’t remember what I ordered, but she ordered a three selections and so did I But that was horrible. I mean it’s not even edible and there is three people working there, but it was yesterday probably around 11 that we were there so that way you can check the employees that we’re working and I’m in Medford Oregon. I didn’t go up and say anything to them because they all look angry lol sorry. But they did anyways it would be nice to be compensated for this and I don’t mean get money back but get two more meals that’s great because I’m sure it’s not gonna be burnt the next time. Thank you so much, Brenda

4765 Weitzel St, Timnath County. We arrived at 9:30 and they only had 3 types of stews, and one of them was dry. The food didn't look good at all. I really don't recommend it. The service was also bad; they were annoyed because they had to make more food even though the closing time is 10:30. The business closing time was very poor. In my experience...

I am currently at Panda Express at St. John’s Town Center, Jacksonville, FL. (November 8, 2025 at approximately 1:35 p.m. I went through the drive thru and encountered a worker by the name of Yanni. Yanni was extremely rude and lack customer service. I gave her my credit card and told her to wait a moment because I will have to unlock it. She said ‘thank you’ and closed the window. Immediately a declined notification came on my phone. She reopen the window with a serious expression on her face, clearly annoyed and stated that the card is declined. I replied “I know, I told you to give me a moment because it is locked.“ She puts on a fake smile and said “okay”. She closed the window again. I unlocked the card and was just sitting there because the window is locked therefore I couldn’t notify her to try the card again. Finally, she unlocked the window and try the card again, it was approved. When the food is ready, she open the window and shove the food bag in my hand and said have a great day with an attitude. I will throw the food away. I respond “Keep it”. I don’t need fake and rude courtesy and I will never support this Panda Express again. It does not take 1 minute to unlock a card. Please train your worker better. Learn to radiate kindness and patience, Yanni.

Do not go apply for a job at this place the lady that owns the store will not hire people over 40 to work in front of the store this is discrimination I will never eat her again and I intend to file a complaint with a better Business bureau and the Labor commission