Panda ExpressReviews of pandaexpress.com

the women who served us had a bad attitude and i ordered a large dr pepper and it’s foul. it taste super water down and nasty. if i had more time i would’ve went in and said something. i don’t think sometbing in it is right is made my tongue numb.

I have loved ur product since my first bite more than 20 plus years ago. After servering my country it was an important taste of home for me. I also know that customer service is a hall mark of your company. Yesterday(Dec15th) at the Everet Mall Panda Express around 5:30 6pm I placed a 2 item entres order of Blk pepper and teriyaki chicken. Two of the servers were rude, and was made to feel disrespected and undervalued as a customer. The situation could have been resolved with a less than two inch piece of teriyaki chicken.The served portion was light based on years of dinning with you. In stead I was threatened (in an agressive tone) with an up charge and dismissive attitude. I know there are guideline for servings but it`s subjective, and most servers use reasonable judgement. I`ve seen this discretion appropriately applied to many customers over the years of patronage. As a military veteran and long time customer I felt these two servers do not represent nor rise to the caliber of employee(s) Panda Express deserves. one star on this day