Panda ExpressReviews of pandaexpress.com

We had a small family gathering and decided to order lunch an Panda Express. One member of the family does not care for Asian Food much, is a beef eater, so we one of the items we order was the Broccoli Beef. It was uneatable. He said the Beef, itself, was so tough it could not be eaten and the taste was terrible. Others at the table tried it and all agreed ... extremely tough beef, terrible taste. One person took a bite and immediately spit it out. It is a bad dish, uneatable.

I went 3 times in one week and left each time. Went through drive thru. Placed my order, and the response was,' We dont have, it will be a 10min wait on this, we dont carry that anymore. EACH time I went!!!! I live on the other side of town it take $70.00 to fill my tank and all three times my time was COMPLETELY wasted. The people are rude FOR SPORT and flip and condescending. Dammit!!! I just wanted some food!! Horrible Place Cross Creek Panda Express Fayetteville, NC

I had the great displeasure of going to the Brooklyn Center location…my daughter placed an online order at approximately 4:15….arrived at about 4:35….6 people “working” inside….yet my order had not been started and at first couldn’t be found!! They said a few minutes…ok no problem….I can see them looking around for white rice….they had none!!! After 20 minutes the guy says it’s going to take awhile, do you want something else? No, just cancel and refund…..oh no, because it was an online order it will take 3 to 5 business days!!! Worst service ever!!!!

Please hire more people to serve, or find a different process for your online orders. It us not fair to the customers waiting in line to have to wait over 30 minutes 😒.

Had an issue with the survey/receipt (the back of the receipt was blank so no idea how soon I had to do the survey). When I tried to do it online, got the message it was expired, and had to be done in two days. Never got that info. They get the goodwill of offering this free entree, but then conveniently omit the details, so the they don't end up having to honor it. Pandaexpress.com customer service was just rude. If that's how they welcome back customers after COVID . . . on thing I learned from COVID is I can live without Panda.

Ordered mushroom chicken in the drive thru. Tried to add broccoli. Told cant add broccoli. I asked if they serve beef and broccoli. they said yes/ I said ok just add some and charge me for it. they said no. I said ok. Was told to pull aside and they would bring it out. I asked how long? they said 5-10 min. I pulled aside. After 20 minutes, I went inside. One other person in drive-thru and they gave up and left. 3 people eating inside. Asked about my order. they handed it to me (ice cold) and when I asked how long it had been there I was told about 15 min. Incredulous! Too lazy to walk 20 steps (like they said they would) to bring my order out. NO business! NO orders! Just lazy! Never go there! Big mistake. When asked I was told by mgr to just be glad I was in the drive-thru. Walk-in customers must wait behind ALL drive-thrus, and if you are there to pickup...or doordash, you are at the back of the line.

If I could do negative I would. Ordered a family meal deal with orange chicken as an entree option. Made my 4 yr old a plate that included the orange chicken and he soon began to scream and start crying while eating. He spit his food out and the inside of his cheek was bleeding. Looking through his chewed food we found a sharp jagged bone sticking out of the orange chicken. Terrible. My 4 yr old refused to eat anymore and still had to cook him something different which we were avoiding hence ordering takeout from panda. Situation could have been way worse especially if he would have swallowed it or if he would have stabbed himself in the gums with it. Still not sure if he did end up swallowing part of the bone since the piece we found was broken

The last 3 times I have been to the St.Francis location they are allways out of several dishes. Today I arrived at 11:15 am no lines at all and its lunch time. Last tome I come to this location its very apperant they dont want the business. Would rate a zero if I could.