Robert
Panda Express is very disgusting now
Panda Express is very disgusting now. All the food has low quality, badly cooked. Even worse, they gave very little food.
Panda Express is America's favorite Chinese restaurant, serving fresh and fast Chinese food for over 30 years. Visit Panda online or in store today.
Panda Express (pandaexpress.com) has 576 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Robert
Panda Express is very disgusting now. All the food has low quality, badly cooked. Even worse, they gave very little food.
Yadimir C.
Hoy 25 de abril fui a comer a panda de escorial me atendio la empleada crystal la experiencia fue muy mala primero la dama estaba de mal humor y trataba a uno supermal la verdad nunca entendimos su actitud y encima de eso ella tratando con asco al cliente se respeta q ella aun quiera usar mascarilla y demas pero no deben tener a una empleada asi en servicio al cliente
MRS A.
Useless restaurant‼️‼️ Fraud‼️. They paid Uber eat to put them as number one gold member so they can scam customers. We ordered through Uber eat and found out the restaurant is in Portsmouth and we’re in Southampton, we tried to cancel immediately and couldn’t find a cancel feature. We called the restaurant and the person who picked waited for me to finish talking then said ‘I don’t speak English’ seriously? A restaurant customer service can not speak English, a restaurant Uber eat listed as number one? This is FRAUD. It is impossible for me to pick up that order. I want my money back. You can’t open a restaurant and claim you can’t speak English then defraud people. Such a shame. Give me my money back
Jhabiby
I ate In Nora Plaza plaza. If I were Chinese I would be pissed off. This is not Chinese food. He barely passes for Edible food. I ate there and got sick. I have the orange chicken and fried rice. Don’t do it. You’d be better off grabbing your lunch from my trash compactor. I will Realize Mngt Doesn’t read this and Doesn’t care else wouldn’t have continued bad reviews.
Bob J.
1401 Riverstone Parkway, Canton GA. I hate this store with a passion. If I could give them zero stars I 100% would. The food is always cold when I receive it. The store is usually always dirty with fork wrappers, spilled sauce packets on the tables, and dirty trays everywhere. The trash is always overflowing and the floors are covered in noodles and rice. The bathrooms are even worse. The trash in the bathroom is always overflowing and the stall is disgusting. The toilets are never clean and the mirrors are cloudy and gross. The bathroom floors are always covered in something nasty and they never bother to clean it up. There is never any soap or toilet paper in the bathroom. The customer service is just AWFUL. The employees are quite rude when you ask them for simple items such as sauce, forks etc. I have never experienced the rudeness I receive from these Panda Express employees anywhere else. They forget most of my food or get it wrong nine times out of ten. They forget my sauces even though I have asked at the drive thru and at the window. There is a girl that works the window sometimes (Stacey). She slams the window and is always rude to me when I ask for anything. Literally anything. I continue to ask for sauce and I never receive any. There are two or three guys that work at the front of the store and they are the only ones that actually treat customers with respect. They always have a smile on their face and are never rude to the customers no matter the circumstances. The young ladies working the behind the counter are never paying attention. They are always chit chatting with the other employees whilst there is a giant line out the door. The wait time for a single bowl is not even funny. I ordered a simple bowl with white rice and string bean chicken. I have to wait over 20 minutes for a single bowl. The management is even worse. Jenny, the manager, who sometimes takes the orders at the drive through is extremely rude. She is always talking over me and I can never finish what Im saying before she rudely interrupts me. She never says thank you and is always rushing me to finish ordering. She tells the employees to put the food from the plates/bowls back onto the hot plate if something is incorrect in the order. Jenny has embarrassed employees who are new by screaming "Who trained this person, he doesn't know what he is doing??!?" The management at this establishment should be reviewed and replaced. I have seen the managers tell employees to pick up sauces from the ground and tables, wipe them off and put them back in the sauce container. I can't believe this is allowed. It is disgusting! This place should be shut down! I will no longer be giving my money to this disgusting place you call a restaurant. I love Panda Express but I DO NOT recommend going to this Panda Express.
Tammie Witt L.
Just got home with my order from panda express in Countryside half the food was missing. We had to wait for 15 minutes to get the new sizzling shrimp which we didn’t get or I didn’t get my husband got it and it was cold. Funny that we had to wait for them to cook, but it was cold. My rice was in big clumps. My Beijing beef is nothing but vegetables I will never ever go back to that panda express again
JOHN
Panda express Brighton Co, had metal fragments in the rice. Took days to contact any type of Management. Panda mgnt could careless took 2 days for their Risk mgnt to call me. Only offered to refund the meal, offered no medical dared me to sue
Muzaffar M.
Ashley was extremely rude. Took food out of my plate. Took the payment and walked away with attitude. Did not attend me when I approached to order. She was busy talking to other team members. Her attitude changed the min she came up to me like why I am even in that restaurant. She took portion out of my plate when I asked why she did that she is told me she already gave me enough portion again with huge attitude and told me it supposed to be 1 and 1/2 breast per portion. I because I asked, she on purposely give me small portion on orange chicken and then only 1 and 3/4 of breast portion on my big plate. She was like why I was even talking to her like she is Miss beauty queen, and I shouldn't be talking to her. Upon charging she walked away with attitude as well without even saying anything to me. I as a customer not only paying her salary, but I am also giving panda express a business to stay in business if your employee can't understand that and can't respect a customer, then they shouldn't be in business. I will share that to all my friends, family and my social media followers so they will know what kind of business you are running.