Panda DrumReviews of pandadrum.com

I ordered the white Panda Drum with the beige strap. Delivery was fairly quick & it arrived with a gray strap. I contacted customer service & Diane was AMAZING! She is letting me keep the gray strap & a refund, then will send me a beige strap. Simply AMAZING!!! Diane was so responsive over the phone & emails. I am a Massage Therapist & want to incorporate this drum into my sound healing/massage sessions. I take the drum down to the river. What a beautiful sound. My experience with Panda Drum is top knotch. I highly recommend this company & Diane is a GEM!!!! If I decide to buy another Panda Drum, it will be with pure joy to order from this company again. 10/10 Margot Montel-Stehl Monroe, WA

Diane was a great asset in the process of the order and any other questions I had along the way especially with order delivery to me.

The quality and sound of this instrument surpassed what I expect! Very relaxing and enjoyable to learn to play! Love the sound that it creates💞

I cannot begin to say how important customer service is to me. In the past 50yrs I have been in many industries where good customer service is essential. This is by far the best customer service I have received in a very long time. I was so surprised when this team so graciously went beyond any expectations I had. Truly was truly a gift and restores my faith in good service when our world is so automated and can feel uncaring. THANK YOU!!!!

The quality and sound of this instrument surpassed what I expect! Very relaxing and enjoyable to learn to play! Love the sound that it creates💞

The sound is absolutely relaxing My partner is using the songbook and daily practicing I love hearing him Truly a gift and makes one pause.

My experience was fantastic, even when the shipping company wouldn’t ship to my PO Box (which they should make clear on their website), the lady at customer service easily and pleasantly helped me reship the two drums to an appropriate address, arriving in time for my partners birthday. The Panda drums are beautiful and sound amazing. I will recommend this source to all my friends and loved ones.

Panda Drum reached out to me regarding my order. I had my email hidden by duck go and it caused a problem for them to reach me. Panda Drum took the time to find the correct email. I was quick to assume it was a sham and I will state that I have the tracking number and numerous messages to assure me. I apologize for making an incorrect assumption and the customer service is quick to fix an issue. I am looking forward to receiving this drum