Panda DrumReviews of pandadrum.com

Thank you Panda Drum for the wonderful drum! And THANK YOU for the amazing customers service. Originally I picked a color, and decided I really wanted to exchange the color and Panda Drum was with me every step of the way and made the process seamless. Now I carry my mini drum around with me everywhere, and my 5 year old and myself love to play it. I'll be excited to try it out in the rain! And we look forward to purchasing a big drum 🙂

Customer service was very quick and helpful with their responses when my package took longer to arive then expected. The drum looks and sounds beautiful.

The drum arrived and our baby girl loves it!

Panda drum pro is a wonderful instrument. Beautiful soothing sounds and so peaceful. Im using the drum with the 50 pro songs for meditation. A beautiful looking instrument too. I highly recommend panda drum pro to anyone looking for a beautiful peaceful way to meditate and enter a state of calm.

I purchased the Panda Pro. The G was a little flat but all other notes beautiful clear spiritual. I notified the company. Upon hearing my G they agreed and are sending me a new one. And I can keep the other. Which I will donate bWhat an excellent company. They truly stand behind their drums and even with the flat G. I have enjoyed the drum. A company you can trust A drum u can enjoy and leave your stress behind. Thank you

I am absolutely amazed by the superior level of service I received from the customer support rep, Harvey Smith, of Panda Drum. He responded to my request quickly, solved my problem with an actual solution and literally stayed in my inbox until after the product was delivered, to ensure that the product was delivered to my satisfaction. In all my 30 years of being an adult, I had never had such amazing service....especially online....like this before. Please give this man a raise and place him in the highest level possible in your organization because it is clear that he truly CARES for the customer. As an HR professional, I can attest to this as a soft skill that absolutely cannot be trained and one that, over time and repetition, can make or break the reputation of an organization. Thank you for restoring my faith that an organization today can provide genuine, excellent service!!

I LOVE IT AND SO DOES MY 6 YEAR OLD WHO WATCHES INSTRUCTIONAL VIDEOS AND FOLLOWS ALONG.

I ordered the Pro for my wife and was very impressed by the quality of the drum. It came with a case that rivals most of the nicer soft case manufactures, a song book to get started and some pretty decent mallets to start out. The tone is clear and projects well for the size of the drum and is very comfortable to use with the shallow shape vs other Pan drums I’ve seen. Aside from the excellent quality of the drum itself I was lucky enough to have made a mistake in picking the correct color of drum when I ordered it, and reached out to customer service to change the color before they shipped it out. I got a reply within the same day and they went above and beyond to make it happen and kept me informed through the process. I haven’t encountered this level of care from any company that I’ve ordered any product from. The whole experience was impressive and I would highly recommend this drum/company to anyone!