Jerry
Timely, professional, and transparent
Finally a bank that understands the unique financial needs of medical students, residents, and attendings! I applied and was quickly approved for the PRN loan to help with moving expenses and to consolidate some high-interest credit card debt. I was denied loans by other banks due to my subpar credit score and high student loan debt. Once approved, the funds were wired to my bank account the same day. Absolutely amazing customer service. Raquel and Zaria were fantastic. They kept me updated while my application was being processed and made the whole experience a breeze. I even received an email from one of the co-founders, Dr. Palmer, at 4:30 AM EST when I was initially applying because there was an issue with verifying my cell phone number. This is truly unparalleled customer service that I’ve never experienced with other financial institutions. I couldn’t be more grateful!