PamporaReviews of pamporaleather.com

I placed my order on November 7th. On November 17th, I recieved an email asking to rate my experience. I have yet to receive the product I ordered, so my experience has not been very good.

too long waiting time for the bags and the service via UPS is horrible

Ordered on August 10, 2025 hasn't received product, emailed customer service and was quick to respond, and claimed still waiting for the product to arrive in their US warehouse. Still waiting....

I ordered my bags on Aug 16th….still have not received anything, in tracking, my order hasn’t even been shipped…. Shows as pending…….. how long is it taking to receive?

I ordered my bag on June 30th, it's August 8th and I am still waiting.

You sent the wrong color. We ordered Honey Brown and you sent a dark brown. Also, the packaging was amazingly flimsy for such an expensive item.

I ordered a bag from Pampora Leather back in 11/14/23, about a month and a half later I am still left waiting for it. After several emails to them, that is, if they answer my emails, I am given excuses after excuses. The first is an excuse regarding production problems and won't be ready and shipped for several more weeks. Next email I inquired about my order again and they said they would contact me on what's happening to my order. After not receiving an update, I email again on the status and no response back. Then, I received a notification email saying that it's on its way to me with a tracking number. I paid for express shipping and they had sent it via US Postal Ground, the exact opposite. I email again regarding the shipping error and their excuse is I don't know what is happening and they will look into it and will try to fix the issue, which means that the bag has probably not shipped yet and still sitting somewhere, maybe still being shipped from Italy and a postal label was created from Piscataway, New Jersey! I am 2 inches away from cancelling the order. If they refuse my cancellation, I will enter a complaint with my card company to get a reimbursement! Too many excuses, no results, empty apologies. I want to change my rating if I run into cancellation and reimbursement issues. I gave 2-stars because someone actually responded, but the service is lousy.

La qualità della pelle va bene. Tuttavia, l'artigianato è deludente. La pelle all'apertura dello scomparto principale è tagliata in modo irregolare e sporge più in alto della cerniera. Alcune delle cuciture di rilegatura non sono così strette e si vedono all'esterno, e non hanno un bell'aspetto. Ho inviato un'e-mail all'azienda due volte in modo da poter restituire la borsa. Nessuno ha ancora risposto.