Pampa DirectReviews of pampadirect.com

Todo bien hasta que surja un problema. Me enviaron un producto de 30 dólares en mal estado por empacarlo mal y hace 3 semanas que intentan cansarme con excusas sin sentido para no hacerse cargo. Reconocen la culpa porque me quieren dar crédito a favor, pero no solucionan. Una porquería realmente, no compro nunca mas

Tardan para contestar y entregan los pedidos errados !!! NO recomiendo

Realice un pedido hace 2 meses y nunca llegó por problemas de aduana. Solo se hicieron cargo de una parte del dinero, no son nada serios. No lo recomiendo.

Extremadamente decepcionada. Gasté más de USD100. Pagué un producto más caro por querer algo de mejor calidad. Me enviaron un producto más barato, hice el reclamo, y ahora me dicen que yo tengo que pagar el envío para la devolución si es que quiero mi dinero.

Es horrible este lugar el servicio al cliente compre unos alfajores, yo vivo en Orlando florida cuando consulte por mi pedido debido a que no sabia nada sobre el pedido, lo habian enviado a Europa y le tuve que enviar la foto de mi direccion el mismo pedido que enviaron a Europa pasado por calor lo enviaron a Orlando estados unidos supuestamente, el pedido nunca me llego yo vivo en un edificio con encargados en la puerta, nunca se me perdio el paquete de ninguna compañia y la respuesta de ellos cuando les dije que el paquete nunca fue entregado me dijeron que averigue si algun vecino lo tenia o una direccion cercana realmente parece una falta de respeto. No compren en estos lugares por favor es una verguenza

Ordered from them. 6 days later the order was still being processed and would not arrive on time. It’s been a month since I cancelled the order and have not been refunded.

I order a few times from this company the shipping was never good but ok and bearable however this time after 5 days it was still processing. After I reached out to them they informed me that 5 of the 10 items in the order were in backorder (on the website show available even today) and they did not know when/if they would come in. Of course they charged as soon as you place the order and not when they ship so they were offering a coupon for future use for those items if I wanted the order to ship what whatever was available. I canceled the order altogheter and they confirmed it however the refund was not processed immediately as they do when you place the order not only that but after a couple of days I contacted customer service about it and they replied that they were going to contact the "REFUND" dpt., that hinted me that they were BSing me so I had to dispute the charges and finally after 24 hs. they refunded the order. It seems that the company is going down perhaps the exchange is not longer a sustainable model... never again and I advice anyone thinking of placing an order to be careful and follow up immediately.

Costumer services is terrible Don’t even bother to make business with this people