Pampa DirectReviews of pampadirect.com

I placed an order of over of 110 dollars, on May 4th. After two weeks of waiting, I went online chat to ask for an update, she replied saying that some of the products were unavailable and to pick new idems to replace them giving me a store credit. I received the available idems on the 27th of May. Two idems were expired on 03/10/25 aka cookies and chocolates, the rest of my purchase, Dulce de Leche, candy alfajores,etc are to expire on 07/25. Very embarrassing that this company sends expired products while being so expensive. I want to cancel my second order but afraid to because by reading their reviews, they don’t seem to give you your money back and that’s called being SCAMMERS!!! BEWARE. BUY THRU AMAZON, I RECEIVE YERBA IN TWO DAYS.

Solía ser un comprador habitual de esta empresa. Hace más de 40 días que estoy esperando mi pedido y aún no solo que no llegó, sino que tampoco me dan una respuesta y se hacen los boludos para no devolverme mi dinero. Pésimo servicio, evitenlo a toda costa.

Pésimo .tardo un montón.llego un envase de resina( imagino )porque no tiene ninguna etiqueta, ni manija, chorreada, no entiendo como la tiraron al hall de casa...no pasa por la reja.qr...no dice nada útil.Unos ladris ellos y los que los dejan comerciar en estas condiciones.

Do not order anything that needs to be refrigerated. My order arrived warm and in bad condition. They said they were not responsible because I sent the email two hours after I received the box. (the box was traveling for five days as if two hours can make any difference)

They’ve given me a mate with defects and are unwilling to help me, saying that “there are variations”, a variation is not one with defects. Not recommended.

I placed an order of over 200 dollars. After two weeks of waiting, they sent me an email saying that some of the products were unavailable and that they would refund me. It has now been two months, and I still haven’t received the money. There is no one to talk to either! Hice un pedido de más de 200 dólares. Después de dos semanas de espera, me enviaron un correo diciendo que no tenían parte de los productos y que me devolverían el dinero. Ya han pasado dos meses y nunca devolvieron el dinero, ¡ni hay nadie con quien hablar! Date of experience: 26 February 2025

Una estrella y es mucho! Hice mi compra pasaron casi 15 días no respondían mensajes! Todo estaba fuera de stock! Pésimo servicio! El nisiquiera ressponderte! , los alfajores me llegaron con hongos!

I bought an order for $170 two weeks ago, I sended emails to get an update because my order never came, and I didn’t get an answer. Never again I will place an order on this site.