Pampa DirectReviews of pampadirect.com

This is the worst company ever. They stole my money. They didn't send the items, and then they refused to refund my money. It's a scammer company. DO NOT use them. You can use much better options. .... Esta es la peor compañía que he visto. Me robaron. No enviaron mi pedido y luego se negaron a reembolsarme poniendo excusas mentirosas.

They shipped wrong items with intend, they sent also items worth less than half price of requested items, when I contacted them they refused to ship the left items and they just sent other cheap products and let me pay shipping again and refused to send my original order or afford the delivery while it's thier mistake.. This behavior happened twice so I stopped buy from them, be aware

I had to leave a star or they wouldn't have received one. This is the worst company for anything they sell! Vegetable's are terrible, fruits are nasty, and fish or anything else is just as bad. Please buy any products by any company except for pampa. That's why they give them out at food banks because no one with taste would buy them!!!!

I had an issue with a product that did not match the description at all. And when I requested a return or full refund they refused and offered a 30% credit store for my next purchase?! how did they arrive to a 30% credit store? who knows. Their customer CARE is non existent. DON'T BUY from these guys if you have an issue they will NOT RESPOND, they don't care about customer satisfaction.

I ordered one month ago and the order hasn't arrived. They didn't write me to let me know my order was delay. I had to write and asked them. They charge you and tell you is going to be around 10 to 15 business days and its been already a month. Im really disappointed

I BOUGHT SOME YERBA AND COOKIES AND IVE NEVER RECEIVED THE ORDER, they told me I was being refunded so that I could buy again… This was April 7th 2025, as of today, 06/22/2025 I have not received anything from them. DONT BUY FROM THEM

Les pondria 0 estrellas si fuese posible. Su servicio bajo mucho en los ultimos años: la atencion al cliente es pesima (te cambian las condiciones de un email al otro), envian productos que vencen en dias o semanas, no tienen control de los productos que envian (les mande 2 fotos y me pidieron un video con todos los productos…claramente no tienen informacion de sus productos, es decir envian cualquier cosa). En resumen, no pido nunca mas.

Una estrella es demasiado. Pésima experiencia. Realicé un pedido de yerba hace diez días. Como no tenía ninguna novedad sobre la entrega de mi pedido, hice un reclamo a través del chat que figura en la web de la tienda. Un día después, recibo una respuesta en la que se me informa que mi orden incluye "productos alimenticios" y que, por restricciones de importación que están fuera de su control, no van a poder entregar mi pedido. Ahora tengo que iniciar un reclamo para conseguir el reembolso correspondiente que, por supuesto, no será nada fácil. Pagué mi pedido con una tarjeta de Banco Nación (Argentina) que jamás me reembolsa el dinero en casos de compras en el exterior, como este. ¿Cómo venden y permiten que paguemos productos que luego no pueden entregar? ¿Por qué no los sacan de la "vidriera"? Tienen mi dinero desde hace diez días y ahora me toca a mí recuperarlo de algún modo. Es absolutamente abusivo. Les recomiendo a todos aquellos que tengan oportunidad de leer esta reseña que NO confíen en esta marca y que NO compren sus productos.