Justin C.
Ordered a pro series stump grinder
Ordered a pro series stump grinder. Wiring was not set up for our skid(which they said it was). 36 days later no response other than we apologize for the delay, we are no longer able to help with the situation at the moment because we have not heard back. All I needed to know is the wiring (hot/common) and that it didnt work when we figured out the wiring(on our own no help from them. If you need help you will call and you will be transfered to 4 different people and they will only be able to confirm that you have an open ticket for a question and they can not help you. Product came fast, cheap. Have ordered from them before and that product was great, but never needed customer service before. BEWARE, if you need help with a piece of equipment, it could take months for them to respond

