Maha L.
Postive shopping experience
PROS: Good customer service Wide range of collections Very prompt in answering your questions Smooth and seamless process CONS: Slow shipping Pricey

Palkhi Fashion is a fashion boutique that offers a wide range of ethnic and traditional Indian clothing for men, women, and children. Based in Houston, Texas our company has been providing high-quality and stylish clothing for over a decade.At Palkhi Fashion, we take pride in our ability to offer our customers a diverse collection of clothing that is not only trendy but also reflects the cultural heritage of India. Our collection includes Indian designer outfits, salwar suits, palazzo suits, lehenga cholis, kurtis, sherwanis, kurta pajamas, jodhpuri suits and much more.We believe in providing our customers with the best shopping experience possible, which is why we offer a hassle-free and secure online shopping platform. Our team is committed to delivering the highest level of customer service and strives to make every interaction with our customers a positive one.Our focus on quality and affordability has earned us a loyal customer base both in USA and around the world. Whether you're looking for the perfect outfit for a special occasion or everyday wear, we have something for everyone.At Palkhi Fashion, we're dedicated to providing our customers with the best products and services possible. We invite you to explore our collection and experience the beauty of Indian fashion.
Palkhi Fashion (palkhifashion.com) has 83 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Maha L.
PROS: Good customer service Wide range of collections Very prompt in answering your questions Smooth and seamless process CONS: Slow shipping Pricey
Shreya P.
Not worth buying from here, terrible customer service! Purchased a lehenga and paid for altering of the blouse which included replacement of misshapen cups (as they had written in the alteration notes at time of purchase). When picking up (3 weeks later), the cups were not changed and we were told to come back another time because it is a "big job." When coming the third time to pick it up, we were told that they had burned the blouse with an iron and that we should choose another outfit for which we would have to pay the price difference (plus the alteration cost for the new outfit we choose!). Barely an apology for burning the outfit. No acknowledgement for not giving us a call when it was burned so we could find another outfit in time for our event. They did nothing to make up for this other than a "discount next time you come in." Big waste of time, will not be coming back.
Response from Palkhi FashionMay 17, 2023
Dear Shreya, We are extremely sorry for the experience you had with our store. We understand that our mistake in altering the blouse and burning it with an iron has caused you great inconvenience and we take full responsibility for it. We assure you that such a mistake has never happened before, and we are committed to providing the best customer service to our customers. We apologize from our tailor for not giving you a call when the blouse was burned, which caused you to have to find another outfit for your event. We understand the importance of timely communication and regret that we fell short in this regard. We agree that a discount on your next purchase is not enough to make up for the trouble we have caused you. We already gave you the full refund for the purchase and alteration cost of the lehenga for which the blouse was burnt by mistake. Please accept our sincere apologies once again, and we hope to have the opportunity to serve you better in the future. Sincerely, Palkhi Fashion Team
Pooja P.
Good experience. Nice selection.
Response from Palkhi FashionMar 16, 2023
Thank you for your positive feedback! We're glad you had a good experience with us.
Krishna P.
The outfit and customer service were outstanding!! Will shop again 😊
Response from Palkhi FashionMar 16, 2023
Thank you for your kind words! We are so glad you enjoyed your experience with us. We look forward to seeing you again soon!
Sonia P.
It is a greatest experience @Palkhi. It’s so quick response.They also have very good quality of all outfits .
Response from Palkhi FashionMar 16, 2023
Thank you for your kind words! We are glad to hear that you had a great experience with us and that you are happy with the quality of our outfits.
Deepthi Y.
Good. Genuine
Response from Palkhi FashionJun 18, 2022
Thank you so much Ma'am for your business. We are really glad to have you as our customer. We really appreciate your time to leave an amazing review of our service and products. We hope to have your business again soon. Thanks a lot again.
Brianna
I bought a lehenga choli and a kurta pajama online from Palkhi Fashion. Both turned out great. I had the choli altered so it was slightly bigger, and the staff was easy to work with and helpful throughout the alteration. This store has beautiful, unique clothing and great customer service. I recommend them if you need an Indian outfit for any event.
Response from Palkhi FashionJun 18, 2022
Thank you so much, Ma'am for your business and trust in Palkhi Fashion. We are glad that you like our collection and our industry-leading customer service. We keep updating our collection with the latest trends from India and our prices are always unbeatable. Thanks a lot for your time to leave a great review. Hope to have your business in future.
Paras
My lehenga was delivered on time and loved the quality.
Response from Palkhi FashionJun 18, 2022
Thank you so much Ma'am for your business. We are really glad to have you as our customer. We really appreciate your time to leave an amazing review of our service and products. We hope to have your business again soon. Thanks a lot again.