Michelle S.
Terrible Customer Service
I received my painting and got started on it. Halfway through, I began to notice that the colors they sent me were all wrong. This was supposed to be a gift, but I couldn't use it. Where they should have sent greens, they sent bright blue and navy. There was one section of pure white and they sent bright blue....I tried multiple times to reach out for a refund and was ignored, told to just use what I had and do my best or I could get another one. This is the worst customer service I've ever dealt with. They sent me a product that I can't use and the colors weren't even close to what they should have been. Then they refused to acknowledge their mistake and make it right. Very disappointed.




