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Paintbynumbers (paintbynumbers.co) has 91 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sandra
Although the delivery took a bit longer than expected, the product is as described. The customer service is amazing! I had emailed them because I was worried the product was lost, but they followed up and responded promptly. To my surprise, they even followed up with me a month later to check that I had received the product! Will definitely be buying more from them in the future!
anne M.
i enjoyed the painting process relaxing and therapeutic. personally i like enjoying things at a slow pace and this was just right. it did take me quite some time to completely finish the painting but it was worth it. definitely recommend!
Anna J.
I received the wrong product at first, but the company happily sent me the right one and let me keep the first one free of charge. I placed another order after that and I'm very happy with the products!
Jenni S.
Everything went well, except the delivery took a very long time. But there's an explanation to that: covid-19. So we cannot blame this company. It was very kind, that the salesperson contacted me and asked has the package arrived. Very thoughtful :)
Vanessa B.
Demorou um pouco de tempo a ser enviado e a chegar. Vem dos EUA por isso também a demora no envio. No entanto o apoio ao cliente foi bom já que foram acompanhando o envio e mostraram preocupação com a chegada do mesmo.
William G.
Excellent product and contact from provider was also prompt.
MK
This was my third order from them in 3 years. Each time I got an email stating the tracking no. with link to track. But this year when I ordered 2 paintings in mid Feb there was no such email with tracking information. I contacted after 4 weeks and was worried that it was a lost transaction. But I was told to be patient due to covid and wait another 3 to 4 weeks. Eventually around 9th May it did arrive thankfully. I ordered from Delhi NCR, India
Peter
The delivery took some time, which was OK considering the distance. Alexandra was very helpful in providing shipment status and tracking. The contents themselves were carefully wrapped and packed in multiple layers.
