PADIReviews of padi.com

This is RIDICULOUS. I don't even know how to contact someone for help! I've just paid a fortune ($195) for the advanced open water theory course, and the system doesn't work! When I tried to log in, it said, "You are receiving this page because you have multiple eLearning browser windows open." I cleared my cache and cookies, and still got the same message. So I opened a different browser, managed to log in, but couldn't actually open the course. The button was un-linked. Logged out, tried it on my phone. Same problem. Came back to the browser, and now I'm getting the following message again: "You are receiving this page because you have multiple eLearning browser windows open." Clearing my cache and cookies does NOTHING. This is absurd! Anyone can build a website these days. For the amount of money people pay for PADI how is it possible to justify having such an unbelievably bad system? How do I get help!?

Same as everyone here. I purchase the e-learning today to save time once in the Maldives! Taken the money but haven’t receiving the course or an email.

As a PADI MSDT my experience with PADI is also not good. They have no eye for the people whois selling their product. My story is long but the short version is, PADI is asking a shitload of money for everything even for being a member allowed te sell the PADI brand, after you spend a bizarre amount of money to become an instructor. And when there is a serious problem on hand, PADI is no where to be found for help. So for me no more teaching, in the name of PADI.

the my.padi online system has to be worst platform i've used. please sort it out before launching it, i took the time to log in dives and after a few weeks - it just disappears. crappy. unusable. annoying. waste-of-time!

As a PADI Pro, I am well aware of the money that we as divers put into PADI. How is it possible that their complete software system, from e-learning to my-padi to the Pro login can be so poor. Someone must be sitting somewhere with their head in their hands crying. Seriously, millions & millions of dollars/pounds & every other currency under the sun & they can't get the software right. I recently taught my son the PADI OW course, so pleased with himself he went online (PADI APP) to log his dive. He spent 20 mins putting in all the details, pressed 'done' & it was gone for ever. tried it another 4 or 5 times & same again. Then the my-padi login area, new to replace scuba earth but it doesn't link any of the details from the padi app. How does the instructor get notification of the student recording his log in my.padi? I am so confused, annoyed & I feel sorry for the newbies out there wondering what the heck is going on. Please, get someone to sort the software out. Regards Dougie

Same as everyone here. Been trying to purchase the e-learning for a WEEK to save time once in Indonesia. Application freezes each time, but I have been charged 3 times, without receiving the course or an email. You can't re-purchase until each refund gets processed. You have to call up to do that.... PADI IT'S 2019. YOU ARE A WORLD-RENOWNED COMPANY. HIRE A TEAM TO SORT YOUR WEBSITE OUT! Such a waste of time.

Super outdated website, slow, very confusing, have to login over and over (no single sign on) and overall user experience is basically so bad and frustrating that I will avoid this website as much as I can. Maybe I should have gone with SSI. It's like rough hangover, you come from lovely vacation where you did some diving course with bunch of cool people, everything is great, then you come home, you want to start exploring possibilities with your new diving licence, you want to discover everything - and then you're just smashed against a wall with this website.

What era were the PADI elearning modules made in? What an incredibly frustrating user experience - 1) the site is outdated and crashes every 2min 2) the videos play and then reload continuously. It already takes 12-15 hours to finish the modules but because the videos keep buffering/reloading its adding an extra 2-3 hrs to my work. Unclear why I paid extra $$$ for this piece of crap.