PADIReviews of padi.com

I’m in the mid-beginning of PADI e-learning. It took me FOREVER to figure out how to get into the darn thing. Even with the help of 3 different associates. I’m trying to take one of my assessment/reviews and I can’t get past the first question because it’s telling me EVERY option (answer) they provide is WRONG! Ughhhhhhh!!! How can I take my test if they can’t even get it right?!

The app is terrible, it must have lots of fake reviews on the app store. It is impossible to restore ecards. That they charge for an 'ecard' at all is outrageous but $48 USD? Unbelievable, especially after hundreds of dollars for the learning materials and certifications. What a scam! Even worse it's $48 per card! Not one card that lists all your data and it won't automatically update as you acquire more - what kind of 'ecard' is that? Sounds more like a 'photograph of your card'. Worse still, they happily take advantage of the dumb and ignorant by happily selling you an open water AND an advanced for $48 each. What possible use could you have for an open water card if you have an advanced card for which the open water is a pre-requisite. Why would an "ecard" not automatically update and show all your certifications?!? They also make the process for looking up your diver number online convoluted and difficult. After seeing how bad others got screwed on e-learning I would like to add that I agree that it also cost me extra to do elearning in advance (marginal cost almost $0) rather than in person instruction with a dive shop (has a real cost). I also noticed that the e-learning platform that was dreadfully outdated and terribly designed even 5 years ago is still the same.

I've tried to log a training dive with this app, and the app will not enter the dive site info. I get a search page, and when the dive site is entered, the app just sits there...in the search page..like a lump.

All my dives disappeared from the logbook. The app is incredibly unstable. My certificates is not showing correctly. PADI webmaster tells me I’m the only one experiencing problems... when I read here I realize they are simply lying. If it wasn’t for the fact I have a great instructor I would not use PADI! And the fact that PADI has 88% bad reviews and still not doing anything about it! Makes me really wonder. And they simply answer the bad reviews with a standadmessage where you easily can tell they didn’t even bother to read your review.

I had a bad experience doing my advanced open water course. I contacted PADI, because I had a bad experience with one of their dive instructors. I already contacted PADI before about this case, but the problem has not been solved and I have now been charged and unfairly received no certificate. In 2019 I went on a boat in Tahiti to do my advanced open water certification. I spent 3 months aboard the danish boat Moana with the PADI instructor Mikael Rafn.  Me and others were seriously upset and disappointed in the experience we received. He was extremely unprofessional, not only getting aggressive with me and other learners on the boat, but also spending a very little amount of time actually educating or teaching us about diving. But it turned out we all got certified anyway - and we paid for it. I wrote an email to PADI about his behavior and his way to teach us diving, and it turned out that they took away my open water advanced certificate without a refund, stating to me “Because as said, the training was not good enough”. It was not only not good enough but unprofessional, selfish and not up to the standard of a PADI certified instructor. I still don’t understand how the situation could follow this course. They took away my certification and didn’t make him pay me back. What are the repercussions for him and why am I receiving no compensation as a paying customer, even just the ability to complete my advanced open water with another PADI instructor for free? I was just honest and told them that there was a problem with one of their instructors. Still don’t get why I should get punished for it. Hope they one day will reconsider this case, because I don’t feel it as closed at all. I just want to have my certificate back or my money back - because I did all I had to do, the only problem was his behavior. I still did the course and paid for it.

PADI = Put Another Dollar In If PADI wa restaurant they'd charge you for the ice in your water and for the fork you need to eat your food with. You can get a better product at a better price by going with any other certifying agency. I regret the thousands I have already spent with them and will never do business with them again.

What I've learned is to be careful when purchasing a PADI e-learning course on their website and then going to a dive school for the practical training and dives. You could end up paying A LOT more than just buying the whole course from the dive school directly! Do your homework and compare the costs first. I made the mistake of purchasing a PADI e-learning speciality online, even at a 25% "discount", but ended up paying USD 56 more for the whole course then if I had just dealt directly with the dive school. Not to mention going through the e-learning program was a terrible experience. Page kept crashing even on different browsers and had to log in about 10 times just to complete it.

Old & new website including PRO is not working properly!