PADIReviews of padi.com

Response from PADIApr 26, 2022

Hallo und vielen Dank für deine Feedback. Da du ursprünglich eine Plastikkarte für deine Brevetierung erhalten hast und jetzt eine zusätzliche eCard anfragst, ist diese eCard eine optionale Variante und nicht zwingend vorgeschrieben. Wir bieten den Service der eCard für Kunden, die dieses Format bevorzugen. Falls du mehrere Brevetierungen als eCards erwerben möchtest, dann können wir dir gerne zu einem Pauschalpreis dieses anbieten. Setzte dich doch bitte diesbezüglich mit uns in Verbindung. Mit freundlichen Grüße

Response from PADIFeb 24, 2022

Dear Oliver, I am very sorry to hear that you have experienced some difficulties. We noticed that you are already in touch with one of our colleagues regarding your case, if you have any other feedback please email us directly on [email protected] and we will assist you further. Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely,

Response from PADIFeb 15, 2022

Dear Paul, I am very sorry to hear that you are experiencing issues. As a PADI Member there is a team at PADI available to help you with any issues you might be experiencing with your PADI Pro account. I really want to be able to help you and address the concerns that you are experiencing. To enable me to do this, I will need more details, so that I can locate your PADI Pro account. Please can I ask you to email [email protected] with your PADI Member number, so that we can locate your account and provide assistance.

Response from PADIJan 18, 2022

Dear Ihor, I am very sorry to hear that you are experiencing issues while using the PADI app. I would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting me directly at [email protected] and letting me know what problems you are encountering while using the app? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team

Response from PADIJan 10, 2022

Thank you for your feedback. Please can I ask that you contact PADI direct with your details, so that we can look into this for you at [email protected] We will then look into when your certification card was originally sent and how much time has lapsed. Kind regards

Response from PADIDec 7, 2021

Dear Tony, I am very sorry to hear that you are experiencing an issue with the replacement card online form. I would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting me directly at [email protected] and providing your direct contact information so I can reach out to assist? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, Hannah PADI Customer Relations Support Team

Response from PADINov 22, 2021

Dear Carlo, I am very sorry to hear that you are experiencing an issue with the website and App. I would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting me directly at [email protected] and providing your direct contact information so I can reach out to assist? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, Hannah PADI Customer Relations Support Team

Response from PADINov 22, 2021

Ich freue mich, dass Sie sich die Zeit genommen haben, mit uns bezüglich der PADI eCard zu kommunizieren. Schade, dass dieses Produkt nicht Ihren Erwartungen entspricht. Bitte beachten Sie, dass der Kauf und die Verwendung der PADI eCard völlig optional sind. Die traditionelle Plastikzertifizierungskarte ist (und bleibt) ein weltweit gültiger Nachweis Ihrer PADI-Zertifizierung. Wenn Sie dies mit uns besprechen möchten, kontaktieren Sie uns bitte unter [email protected] und wir kümmern uns gerne um Ihr Anliegen bezüglich der Kosten der eCard! Mit freundichen Grüßen