Pac Signing LLCReviews of pacsigning.com

"Extremely disappointed with the lack of transparency in their pricing. I requested a price multiple times and was given a specific total. Even after providing my exact address upfront, they completely failed to mention any additional costs. Once the notarization was completely finished, they tacked on an extra $49 'mileage fee' that was never stated beforehand. When I brought this up, they refused to admit any wrongdoing and treated me with total disregard. Watch out for hidden fees with this business."

The website is hard to navigate. I went in to download my credentials and was unable to locate that section again. I keep getting emails that the only signing I have completed has been canceled, then reinstated. I do not know how i will be paid for this signing due to my inability to find the page to download my inforation.

The People are friendly but there are often miscommunications, jobs fall through, and when help is needed or requested, it’s rarely given. The pay is fair and payments are on time. Definitely not my favorite company to work with but definitely not the worst company to work with.

when I received the call for the order, there was no mention of the scan back. It wasn’t until I received the order that I saw the scan back noted. it was also Christmas Eve. That put me in a time crunch for my other signings on that day and there was also a three day right to resend so the scan backs were not really necessary. One document loan was 58 pages. I did appreciate that after requesting to only send the signature pages on that 58 page document I was allowed to do so. I am accustomed to being told when I get a call details like scan backs. I work with top-notch title companies and take my job as a certified signing agent very seriously and always strive to get the job done right professionally and efficiently if that’s what you guys are looking for in your signers keep me on your list and be willing to pay me appropriately for the job

The company didn't provide the payment terms before I accepted the assignment. They also didn't provide the payment process. When I reached out to the accounting department, the woman who responded, Raquel, did so in an unprofessional manner and tone. Since this was my first time doing an assignment with this company, I didn't know what to expect. Their payment terms are too long after the assignment is completed. 30 days from the end of the month when the assignment was completed on the 13th of the month is unacceptable. I probably won't accept anymore assignments if I can't get paid in a shorter time frame.

I was not familiar with your platform and I had to ask several times how to locate docs. I printed docs 2 sets and right before I was set to leave I had to re print the docs. However, I was compensated for it so all is well.

Hard to understand on the phone due to accent.

For the most part this company is fine to work with, receipt of payment in timely manner, usually receive a response in a timely manner. But in the case of the constant need for a review of a scan before dropping documents, it is NOT done in a timely manner. My signings are usually an hour plus away and not wanting to have to drive back those distances, I wait in the area for confirmation that is taking an hour or more. This cuts into my next appointment. This last appointment was held on a Sunday which was the only day available for signer due to his work schedule. I was told after calling your company that there are no reviews done on Sundays. I was not told that before. Therefore I was very frustrated on the communication lag and vowed not to take any that required weekends as it takes long enough, too long, on weekdays for a review/approval.