Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

661 approved reviews, newest moderated first

Chris R.
Aug 19, 2025
The surprise is half the fun!
Our Pack Up & Go vacation was so much fun! Half the fun is in the surprise. We knew we would be driving within 4 or so hours of home and were excited to find out on the morning of our trip we were going to Louisville, since we'd never been. The Omni Hotel was 5 stars! Walking distance to almost everything we did. Pack Up & Go gives you a link to what's happening in town and we found out that The Black Crowes were playing just 3 blocks from our hotel. Of course we got tickets. Everything recommended was interesting and fun. Highly recommend!
Response from Pack Up + GoAug 20, 2025
We love when you're able to find a fun event in the destination, so glad you got to see The Black Crowes! So happy to hear you enjoyed your accommodations + it was easy to get around!
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SH
Aug 18, 2025
We had a great experience
We had a great experience. Great recommendations, good planning, good value. Would recommend if you don’t want/don’t have the mental space to plan something.
Response from Pack Up + GoAug 20, 2025
Taking the stress of planning away is our favorite thing to do! So happy you had a great time on your surprise getaway!
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KaylA M.
Aug 18, 2025
First timers
This company surprised us with accomodations we wouldnt typically pick for ourselves but it was such a treat. From the activities to the timeline you could tell attention to detail was paid. We cant wait to book our next trip and we would recommend to anyone!!
Response from Pack Up + GoAug 20, 2025
The beauty of handing over the planning is finding places you wouldn't have chosen for yourself! We're so glad you had a great time + are ready to plan your next getaway!
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Elizabeth
Aug 17, 2025
Fantastic location
Fantastic location, excellent accomodations, perfect food experience reservations, and activities that met our expectations! Can't wait to do PUAG again!
Response from Pack Up + GoAug 17, 2025
We're so glad you had such a great time on your trip with us! :) Isn't this the way travel was supposed to be experienced?! Let us handle all the hard stuff so you can focus on the important things like...making memories! AND, if you ever need any assistance with your itinerary, or want to move some things around, our 24/7 travel support specialist are always there to help! :) We can't wait for you to travel with us again soon!
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Megan
Aug 15, 2025
Exactly What We Needed Without Even Knowing It
We had the most amazing experience with our Pack Up & Go! From start to finish, their team truly listened to what we wanted out of our vacation and made sure every detail was taken care of. The surprise destination they chose for us couldn’t have been more perfect—it was exactly what we needed without us even realizing it beforehand. Every part of the trip felt thoughtful and personalized, and it was clear they paid attention to the little details that made it extra special. If you’re looking for an adventure that’s both exciting and perfectly tailored to you, Pack Up & Go is the way to go!
Response from Pack Up + GoAug 15, 2025
We are SO glad to hear you had an amazing time on your surprise trip with us! We love to hear we tailored your trip perfectly to you, that's our goal! Hopefully we an adventure together again!
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CR
Aug 14, 2025
Boston trip for anniversary
Hotel was VERY nice -way above average! Flight times were great so that we could use time to the max. Suggestions given were beneficial. Food tour & restaurants were exceptional. First day needed a better activity during the day (only thing scheduled was hotel pool time)
Response from Pack Up + GoAug 15, 2025
Thank you for sharing your feedback with us! Typically we keep the first day free aside from an easy reservation + dinner just in case there are any flight delays so you don't end up missing something!
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Colleen
Aug 6, 2025
Perfect Surprise Sister Trip
My sister and I were planned a 4-night trip to Chicago! We had an absolute blast. Pack Up & Go had pre-paid for 1-2 activities each day, and a dinner reservation for each night. It made everything so easy - we didn’t have to waste time thinking about where to eat - and had something exciting to do each day. We still had a good amount of free time, which we used to relax and explore (and checked out some of the other recommendations listed for us). The materials were well-assembled and easy to follow. I’ve been telling all of my friends about this trip and will definitely use Pack Up & Go in the future!
Response from Pack Up + GoAug 6, 2025
Isn't Chicago just the best?! We're so glad you had such a great time with your sister! That's exactly what traveling should be about, the memories you make with each other, not how overwhelming it was to plan! Leave that to us :) Every traveler is different and has different preferences on how they like to spend time on their trip! Whether it doing as many activities as possible or relaxing by the pool the whole time, there's a place for every travel type. For travelers who want a bit of both, we tend to plan activities everyday while still giving you the free time to explore a bit more or take advantage of the down time! Regardless, you are always in control of your itinerary, if you don't want to attend an activity or a dinner reservation, no worries :) We'll always be available to change things around if you need!
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Meghan
Aug 6, 2025
Amazing trip
Amazing trip! Very well planned and filled with fun and memorable experiences!
Response from Pack Up + GoAug 6, 2025
This is so great to hear! We're so glad you had such a great time on your trip with us :) It sounds like your trip planner really hit the nail on the head with your itinerary! They use your pre-trip survey responses to get to know you, sometimes better than you know yourself! We love finding hidden gems to send our travelers that they may never had thought to visit themselves. Travel should be about fun and making memories, not headaches and scheduling! Leave that to us :)
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