astrozacxi W.
Lost $40 because their QR code was wrong.
Support team responds fast, but provides no help. Lost $40 because their QR code was wrong.
Response from PackDrawMay 20, 2025
Thank you for your feedback. We’re sorry to hear about your experience. Our QR codes are generated automatically and accurately reflect the wallet address and network selected at the time of deposit. In most cases where funds don’t arrive, it’s due to the deposit being sent on the wrong network or to an incorrect address outside of our system’s control. Our support team is always available 24/7 and typically respond within 1 minute. If you haven’t already, please open a conversation and provide our team the transaction ID so we can take a closer look and do our best to help resolve the situation.




