Christina
Carlos was very kind
Carlos was very kind, personable and attentive and was able to resolve my issue immediately. He provided excellent customer service.
Response from Package Concierge®Mar 9, 2026
Hello Christina! Thank you so much for sharing your experience! We're thrilled to hear that Carlos was kind, personable, and attentive, and that he was able to resolve your issue right away. Providing excellent customer service is something we take great pride in, and we're glad Carlos delivered that for you. If you ever need anything else, we’re always here to help! Regards, Heather


