PacificspinsReviews of pacificspins.com

Have been trying to withdraw my winnings for 3 days. Contacted support and told i need verified. Sent everything they asked. Still nothing. This casino is a SCAM. DO NOT deposit any money EVER!!!!! Worst casino experience ive ever had online and will not recommend to anyone

I've tried verifying my account twice this past week and nothing is happening. It just keeps telling me I still need to verify before I can withdraw. I tried to contact support on the website, no answer the first time. Sent an email and they said it'd be 3 days and I'd get an email letting me know I'm verified but I still haven't. Try support on the website again, and now they're saying it's going to take 5 days. Up until now i liked the site but I can see where this is going. Would've for sure kept playing but now probably not! Now they're saying I've made multiple accounts :) and deactivated mine. Kept my almost $700 that I won. DON'T USE THIS SITE

Trash I am so disappointed I used a no deposit bonus code played the free spins won so much played the play thru and was at over $200 and when it was all said n done was left with $50 my real money they remainder of the play thru n them taking another almost $200 leaving me $50 cool that's mine right bonus spins completed n done so I was gonna cash out the $50 but my verification photos were to blurry or something was off whatever the case I sent like 5+ photos n got frustrated n decided imma play a bit it's my money my winnings... So I hit a grand $1000 played a little more got up to $1296 wanted to cash out verified my identity all that all the while it's saying real balance not play thru not bonus like it did the first time during the free spins winning this time it was real money the whole way so I do the withdrawal for $1200 leaving me $96 to play still lets me add the bit coin address which the first time it did none of this it automatically dropped to $50 when the play thru was completed n now I log in it says $50 I message the chat n this ass is telling me it's the bonus I only get $50 because I didn't drop below $1 prior to hitting the grand that the bonus coupon doesn't end til I drop under $1 if that isn't the biggest scam I ever heard in my life if they don't correct this and honor my cash out n pay me the money I rightfully won this casino is a straight rip off stealing all of our winnings over n over again that's fraud theft or something I'm sure this is wrong on so many levels I followed all they play thru n they took my money twice! That's like going to the casino getting some Freeplay n playing the play thru n then being able to cash out the remainder then taking it to another game hitting a grand then the casino tells u no u can't collect that we're gonna keep it cuz u won that money off Freeplay... Hahaha no it don't work like that once u honor the terms off the play thru and get cashed out ur real money it's to be honored as such! I will report on every forum the gaming commission and post on every social media that this casino is a scam unless this situation is rectified and honored the way it should be and my winnings are paid to me period... *Update* so after 2 chat sessions in which each representative had different terms per the casino bonus terms n conditions I still got nowhere the 2nd guy Kyle said that I needed to cash out my winnings from the bonus spins n then redeposited n it would've ended the coupon how ridiculous is that having to pay fees n what not converting to bitcoin n just the hassell of it just to play ugh so even when I tried to cash out the $50 remaining I was left I couldn't even do that there's a deposit verification process as well u gotta deposit $10 to verify what kinda crap is that what if u don't have $10 to send what then?! Haha nothing ur burnt it's just one hoop after another excuse after excuse for them not to have to pay out... Needless to say after every excuse I still got $0 n the best part is when they don't like what ur saying they just close the chat how rude! So in conclusion I am totally convinced pacific spins is a 100% scam the took all my money n kept it making one excuse after another with no intention of rectifying the problem with a bunch of excuses n rude behavior I can not believe how messed up this situation is and a response to there crap response.. U ARE SCAMMERS AND I WILL CONTINUE TO LET PPL KNO UR SORRY ASS TERMS ARE A EASY OUT FOR U TO BE DIRTBAG THIEVES U KEEP TAKING PEOPLES WINNINGS THATS WHY EVERY REVIEW FOR UR CASINO IS A SCAM..

About as bad as play to earn games sit for hours playing through the amount you have to in order to withdraw then got it up over 50$ and tried to withdraw surprise more hoops this is crap and these places use scams as a excuse when there the scammers. If someone plays from the same place and device for hours then it's common sense that's the person who opened the account and because of weather I was really needing the money but no they want to verify which shouldn't take a second so I sent in pic of my id and put all the information in and still nothing and if what these others are saying are true that you have to make a deposit then I'm going to report this place because they don't say anything about any of this when you're wasting time playing on the site I bet if you want to put money in the game then it's instant but if you win from there bonus oh no you're not getting squat stay far away unless you just want to spend time jumping through hoops to get money you need that they legally owe you just go to a real casino. I'm in the process of filing a complaint with both the state and federal gaming commission anybody that has a similar problem with them not wanting to pay feel free to reach out to me I have 3 others already and going to take the parent company to civil court to get the money they owe us and I'm making sure the gaming commission takes away their ability to run any kind of gambling sites or business in the United States and the more that join me the more it's going to cost them we have to start fighting back way to many of these places on the play store scam for Play to earn/win or gambling time to do something about it.

Horrible can't get in contact with customer service login has been a nightmare and I wouldn't recommend this place to anyone

Won 100 bucks off free spins. Went to withdraw and had a few issues, first I kept getting the need to login pop up, which I was and I could play and it would take my money, it would let me start a deposit, I could see my comp points but soon as I went to withdraw tab, it would say I was not logged in. Tried to use chat support that they say is live 24/7, yet for two days strait I’ve got nothing but “spinsbot” auto replies asking me to email. So I did. They said my account looked fine, I sent a screen recording of my issues. They asked me to verify my account, I submitted the documents for that via the site and also emailed to banking@pacificspins as well. Hopefully this don’t take too long. My one star really is not for the verification, I get that, altho it should be much easier, but for the lack of live support and only getting a bot to give me suggestions, yet a friend of mine uses the casino and had no problem getting a live person. User name is zgurwell.

don't not give this casino your money. they took $600 of my winnings when I went to with drawl. I didn't use any bonus just winnings from my deposit then they blocked me from being able to log in. they have never said a word about it or about blocking my login

I'm seeing a lot of "you created more than one account and that voids your winnings", on here. I was wondering why you allowed people to deposit at all if you were just going to void their winnings and not allow them to withdraw anything, due to them having created more than one account? Why would you wait for people to deposit and then wager their money with you, wait until after they win a substantial amount or any amount (I'm guessing) and then try to withdraw, before you go ahead and let them know they have more than one account? That doesn't seem right now does it? I am wondering because I too have created more than one account but haven't deposited anything as of yet, I was thinking about making a deposit with your casino which would be the first time I have ever deposited at one of the RTG casinos. I wanted to look up reviews first because I was skeptical about whether I would even be able to withdraw if I were to win something. Who wants to just throw their money away? That's essentially what your doing when you deposit to a casino that you have no ability to withdraw from. I will be more than happy to change my review score once you let me know what I am going to have to do to make sure I can make a successful with withdraw should I win after making a deposit. I am certain now that if I would have been allowed to deposit and then ended up trying to withdraw any wins, you would have too intercepted my withdraw attempt claiming "more than one account" as the reason. I am willing to still make a deposit and give you guys a shot despite all the reviews on here but I am going to need confirmation that I will be given the opportunity to withdraw my winnings if any before I will do that...? I have created a few accounts but have never deposited or attempted to withdraw anything before on any of them. I would like to delete all but one, I'm just not sure how to do that. Also, I would like to receive confirmation that i will be able to withdraw winnings if any after I delete or close all but one account and then make a first time deposit to the one account left open, and I wont have someone try to tell me that I had more than one account in the past so it voids my winnings if I try to withdraw anything...I will change my review after I am able to get a response, thanks. Amber