Not 2 stars haven’t tried out the site yet,that could change to 4 stars once I try it out so may sites
Response from PacificspinsJun 20, 2025
Hi Trevor,
I hope you're doing well and staying safe.
Unfortunately, we haven't received the requested login information, which means we're unable to access your account and provide a thorough response to your complaint.
Looking into your account would help us gather more information about the issue you mentioned. However, without the necessary details, it's challenging for us to address your concerns effectively. It's important for us to have the opportunity to investigate and provide evidence regarding your complaint, not just for you but also for other visitors who may have similar concerns.
Thank you for your understanding
Kind Regards
Daniel Moore
Casino Pacificspins Management
JB
Jessica B.
I have been playing this site for…
I have been playing this site for awhile now. Yes you get bonus spins occasionally. They do have fast payout. One thing i noticed that you do not ever and i mean ever win unless your playing on a bonus. And then you can only max cash out a 50 dollars. So 3 different times i played through the wager requirements then won up to 700 dollars or more just to learn i could only withdrawal 50 dollars. So i did and put 20 dollars back into the site. Where there was no more winning. You only win on bonus but you can not withdrawal your winnings past 50 dollars. Making this a waste of time if you plan of winning ever.
More information
There have been several time where I win big while playing off of a bonus. As soon as the bonus or i guess free spins are completed and played through I deposit money and suddenly like a flipped switch i win no further. Litterally. Nothing. So you can win big on free spins where you can only withdrawal 50 dollars. But if it is your money where there is no withdrawal limit, then you win nothing.
Response from PacificspinsMay 21, 2025
Hi Jessica,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us! We appreciate the opportunity to address your concerns regarding your recent experience.
Upon reviewing your comment, I can conclude that you have concerns about your personal RTP and believe that you can generally win only when playing with free promotions.
Please note that we do not produce or control the games. SpinLogic is our game provider. The RTP (Return to Player) is the same for all players and ranges between 90% and 94%, regardless of whether you are playing with deposits or bonuses. The fact that we provide numerous free bonuses to our players reflects that we are not a greedy casino, we offer them as a second chance to win after losing deposits. Our primary goal is to ensure that every player enjoys their experience and has a fair chance to win, with equal opportunities for everyone. As for the maximum cashout limit on certain free bonuses, that depends on the specific reward you received after your losses.
I understand that you are currently not satisfied with your personal RTP. Please believe that winning or losing depends solely on luck and your playing strategy (game selection, bet size, etc.).
Thank you for your understanding and cooperation, and we wish you the best of luck playing at our casino!
Kind Regards
Daniel Moore
Casino Pacificspins Management
RL
Robert L.
Pacific spins wants you to play as long as you lose!
Well, they give it out free spins expecting you to lose so that you have to buy more which thats how they stay in business but when they purposely freeze your machine, and wont unfreeze it unless you do a list of outrageous things and who knows if they woukd then, but there terrible dont play thete if u wanna win withot reprocussion. Thats all
CU
customer
I read the reviews before playing witha…
I read the reviews before playing witha 125 balance they provided. I had increased ot by winning a jackpot allowing me to bet higher on slots. I played a few hours and went to bed. Woke up and had a balance of 775. I was enjoying playing up and down 600 to 1k . I was playing a slot betting 3$ and had no idea they had reduced the balance at some point blast I saw it was around 800. I see it's 23.00. It's not that they have a max they'd be crazy not to , but to remove whats benn win without so much as a flash screen, not obe word is baf busines. I don't even know theax withdraw. I was simply trying to beat the play through. It's a fun challenge . Even a newbie to the party the owners should know better. They are developing a. Dende of distrust. I won't be back with my money again. There are to many decent casino owners that respect their players more than that . Sorry it's an easy site to bavgate being bew they got a star for thst good luck ., to you owner ...the rules are ckear. You should legally be protected from paying out huge duns on your money v I appreciate the opportunity to play on your ste with enough money to get as I would if I came here with my credit card. It's nice to see how well one can do with good bets. I have never once chased out on any casino done. Not that I haven't won I just okay it out. I understand it's new the notion of jackpot payouts for free must keep you awake at night but ,, you already have the answer without making yourself look childish and unwilling to communicate. Again. Best wishes and good luck I v.
KM
Kris M.
I have submitted my verification forms…
I have submitted my verification forms over and over again and all I keep getting as a response from the support is continue to wait over and over again its been 3 weeks since I first submitted my verification forms and I am beginning to think that they are not going to complete my verification.... account ID is. Themomma72
HW
Holly W.
Over it
I have submitted all required documents and made my deposit to withdraw was told my withdraw would be immediate since I used Bitcoin ...no reply from them since ...very frustrating and unprofessional