PACIFIC COAST FEATHER HOME INCReviews of pacificcoast.com

PACIFIC COAST FEATHER HOME reviews

Showing 5 reviews with 2 stars · Clear filters

Carol A. L.
Oct 13, 2026
This pillow is not for me
This pillow is not for me. I want to return it.
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Eric Vande H.
Oct 5, 2026
Bought a luxury down pillow 5 years ago…
Bought a luxury down pillow 5 years ago I was trying to replace with an equivalent. For the same $140 pillow it is smaller and does not feel as comfortable, even a little crunchy in comparison.
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Anne
Sep 16, 2026
I'm not sure that I ordered well
I'm not sure that I ordered well. I slept on a Pacific Coast Feather Home pillow when I was on vacation in Phoenix. I have been having a problem with a sore trapezius muscle and it got better when I was there. I couldn't get a description of the pillow from the owners so I used my best guess but it wasn't anything like the one I slept on, which was smaller in size and not so heavy (I am a small person). I haven't used it although I tumbled it in the dryer once to try to soften it. I would like to return it.
Response from PACIFIC COAST FEATHER HOME INCSep 21, 2026
Thank you for your feedback, and we’re sorry the pillow wasn’t the right match for you. We understand how difficult it can be to identify the exact hotel pillow without the original label. Please contact us with your order number at [email protected], and we’ll be happy to help with the return and recommend a softer, lighter option if you’d like to try another style. Warm regards, Mary Pacific Coast Customer Care Team
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Judd C.
May 20, 2025
Undersized and not standard sizes
The king sized duvet is narrower than standard king-sized duvet covers. Making this look cheap, misshapen, and insignificant.
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Sean
May 9, 2024
fake regular prices - 20% off is actually regular price
I found this company by tracking down a product code on a hotel pillow I liked. Bought a pair of pillows to try out. They haven't even arrived yet and I've received 5 marketing emails begging me to buy the things I added to my cart "before they sell out". Their regular prices are marked up and perpetually on sale - their pillows are never going out of stock. Don't let them create a panic, there's no urgency to buy!
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