PACIFIC COAST FEATHER HOME INCReviews of pacificcoast.com

PACIFIC COAST FEATHER HOME reviews

Showing 11 reviews with 1 star · Clear filters

Janice Hunter B.
Oct 8, 2026
Trying to return a pillows I purchased
Trying to return a pillows I purchased! BAD service!!! Don’t buy!!
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Frances
Sep 14, 2026
pillow like a rock ...cannot use it at…
pillow like a rock ...cannot use it at all. soooooooo disappointed as you were recommended to me by my sister Alice Leonhardt Peck
Response from PACIFIC COAST FEATHER HOME INCSep 21, 2026
We’re very sorry the pillow was far too firm for you and didn’t meet your expectations, especially after it was recommended by someone you trust. Please contact us at [[email protected]](mailto:[email protected]) with your order number, and we’ll be happy to help with a return. If you’re willing to share your usual sleeping position and preferred pillow feel, we’d also be glad to recommend a softer option that may be a much better fit for you. Warm regards, Mary Pacific Coast Customer Care Team
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Margaret J.
Dec 7, 2023
I placed an order on 11/10/2023
I placed an order on 11/20/2023. It never arrived. I contacted the company twice via email. No response. Today, 12/7/2023, I waited for a representative. The message said the estimated shipping time is 3-5 days! I Had looked forward to these pillows. The kind representative was understanding. I cancelled my order as the company was still working on it or locating it. What a shame. I had hoped to have lovely pillows. This is horrible service. But, the representative was lovely!
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