PacasoReviews of pacaso.com

I was scheduled to have a call with your Sales Rep, Pete Weiss at 11:30 am PT. He was late to the call (and that's fine) and then rather than doing a zoom call, he proposed doing facetime as he was at the airport. Now, while at the airport, while on a facetime with me, he was totally distracted, walking and looking all around, including placing his phone on the floor to tie his shoelaces. His attention was everywhere except on the call and that left me completely dissatisfied with his answers and with his lackadaisical attitude. I thought I would share my horrible experience with you as this is not the way to sell a multi-million dollar home.

The concept is great but I would wait a while for them to figure things out. The sales process was quick even though we had our doubts we went through with the purchase. It seems like as soon as the sale was done we were handed off to a home manager that was simply set up for failure. I would have rather waited than use family time to stay in a home that felt rushed and incomplete.

Their contracting process is a mess and although I went through with my purchase they still have not completed the setup for the $2,800,000 house. I was promised that the hot tub would be ready by my first stay. Now with less than a week before my stay they are saying that they have not been able to install it. I would have NEVER bought a ski house without a hot tub.