If I could put no stars I would.
Booked through wizz and selected my location. Then was told my airbus that they don’t go to that location so offered credit. I didn’t want credit so they agreed to refund and told me they had 30 days as per their t&cs. Fair enough, so I waited. Then chased, and chased and chased. And still awaiting that refund. They should be shut down it seems, according to all the other comments too.
NL
Nell L.
Avoid at all cost
Bought a transfer stated to St. Vlas, Bourgas only to be told that they don't travel to St.Vlas two days before travelling. 100 emails sent and still no refund and no apology. Very dodgy, unreliable, unprofessional misleading, just disgusting.
MG
Marcin G.
service not performed
service not performed, no refund to date, company does not respond to emails
GK
Guido K.
Shockingly bad
It's hard to explain, just how bad these cowboys are. I really should have checked beforehand.
Booked an airport transfer in Cluj via Wizzair as my flight arrived in the middle of the night.
Of course like the experience of many others, nobody showed up. Two contact number given, one with an automated message in Romanian, the other in English, asking me to send them an email. Had to take a normal taxi, which was no problem and a fraction of the price that I paid to P-Airbus. A complaint hasn't even been acknowledged 3 weeks later. Why Wizzair is still participating in what is clearly a fraud is beyond. Save yourself money and stress and just get an uber or bolt at the airport.
DK
Daniel K.
Wizz Air cancel both my flight
Wizz Air cancel both my flight, wanted to cancel the airport transfer but they do not refund.
You are forced to take a voucher
Uber in Prague is half the price of what they charge anyway.
3 month before the transfer and they tell me that as a token of appreciation they give me a voucher for the amount I paid (its a joke)
SA
SALVADOR
Pongo una estrella proque no se puede…
Pongo una estrella proque no se puede poner 0. No se presentaron al aeropuerto de Gdańsk donde nos debian recoger (6 pasajeros). A la 1.30 de la madrugada...que te dejen tirado....en fin. Espero que atiendan mi reclamación...aunque ya doy por perdido el dinero.
IG
I.G
SCAM! AVOID AT ALL COST!!!!Shame there is no 0 star
Shame there is no 0 star, i booked my transfer all the way in April for tomorrow 22/06 travel , transfer from Malaga to Fuengirolla , i booked it same time as wizzair flight, so i didnt pay specific attention to the company ( i assumed it was wizzair) i had on 12/06 email addressed to passenger and email sounded very generic with no specific, like your your transfer , area out of service, no my name or destinations mentioned in it , so i assime it was a spam or fishing emai and i ignored it , today i went to print ticket and realised that i havent got the actual ticket just a confirmation of my booking , i called them ( which was charged a lot for a call) , and aparently i put denstination which is out of service area? How? i choose destination from pop down menu , i got confirmation as well of the booking and it was from and to the airoport, person who picked up couldnt care less, in order to complain i have to send email only , also in that spam email was about no refund, just credit my account and can use it up to one year time ? which account, even if i would have to walk 1000 mile as no other company would do transfer , I would never use them again. At the end operator just hung up on me. Avoid at all cost , they just a scam !
AG
Artur G.
We regret to inform you that your flight schedule does not align with our bus service.
My ride cancelled few days before departure due to "We regret to inform you that your flight schedule does not align with our bus service." And i been left with nothing. Nobody respond on emails that i sent. And no cash back. Totally not recommended!