Tricia O.
Worst bus company I have EVER used
It wasn’t at all clear when I booked that there is only 1 bus to Durres every 2 hours. The bus was supposed to leave at 7pm but left at 6:45 meaning we missed it. Not willing to wait for over 2 hours for the next bus with 2 kids at 7pm I just got a taxi to Durres which frankly wasn’t much more than the transfer cost. When I contacted customer service they said tough. There was another bus in 2 hours and I should just wait for that. That’s not exactly reasonable. I would NEVER use them again. The service was booked via WizzAir so I didn’t know this was the company that would supply the service and I wouldn’t have booked the transfer with them as their reviews are terrible. Given the reviews I would urge @WizzAir to dissociate themselves with this company asap as it doesn’t reflect well on your brand.



