JAY
I am writing this to warn other…
I am writing this to warn other collectors to stay far away from selling to this store. I agreed to sell a collection of 103 Disney Funko Pop vinyl figures and packed and shipped them exactly to the letter of their instructions. Almost immediately upon arrival, they cut their original offer completely in half. To justify slashing the price by 50%, they claimed they inspected each figure and found that they had been opened and were covered in a layer of dust. This was a 100% fabricated lie. When I rejected their lowball offer and forced them to ship my boxes back, they arrived with my original packing tape completely intact. The boxes were never even opened, let alone re-taped by their team. They fabricated a false 'inspection' report to justify a bait-and-switch tactic. Something is extremely fishy with how this business operates. Do not trust them with your collections.
Response from Ozone ToysJun 9, 2026
Robert, we're sorry this experience left you frustrated. We'd like to share our side respectfully for anyone reading. After your boxes arrived, we opened a sample to begin checking condition and found those items had been opened and were dusty inside of their packaging. Because that affects resale value and the time involved, we stopped there and contacted you before going any further, specifically to ask whether you wanted us to proceed, since a wider issue would have lowered the offer. When you told us not to move forward, we honored that, did not open the rest, and returned all four boxes to you at our own expense. We never want a seller to feel misled, and we're sorry the condition findings and the revised offer came as an unwelcome surprise. If you'd like to discuss it further, we're glad to talk directly at [email protected].



