Margo S.
Still have not received a sticker…
Still have not received a sticker issue. Ordered over 2 months ago. It was supposed to be a birthday present for my son.
Response from OYLA MagazineAug 2, 2023
Dear Margo, We hope this message finds you well. We are writing to express our sincerest apologies for the inconvenience you've experienced regarding the non-arrival of the magazine issue you ordered. Upon investigating the matter, we discovered that the issue you were eagerly awaiting unfortunately got lost during transit with the postal service. Please know that we understand how disappointing and frustrating this must be for you, and we deeply regret any disappointment or inconvenience this situation has caused. To make things right, we have already sent you a new copy of the magazine. We have used a more reliable shipping method to ensure that you receive your magazine without further delays. You can expect the new issue to reach your doorstep within the next few business days. Once again, please accept our heartfelt apologies for any inconvenience this may have caused. We appreciate your understanding and continued support. If there is anything else we can do to enhance your reading experience, please don't hesitate to let us know. Thank you for being a valued part of our magazine community, and we look forward to serving you better in the future. Warm regards, OYLA Customer Support Team