Velva J.
I ordered a portable oxygen…
I ordered a portable oxygen concentrator and then realized....they didn't send me an email of receipt and then they DO NOT have phone line to call them. I am now going to cancel my order. I ordered yesterday and they give 24 hours to cancel. I feel like I'm getting ripped off. This is not a good feeding. I want to update my experience with Oxygensolve. I was very nervous and sure I was being scammed until I received an answer to my email from Oxygensolve. They gave me an order number and a shipping number and said it would be 4 days to be received. I was delighted to see the delivery man bring my portable oxygen concentrator when they said it would be here. It's an awesome machine and I'm thankful for this company contacting me. Good Job Oxygensolve! Thank you for being reliable and having a good product.
Response from OxygenSolveMay 20, 2025
We're sorry to hear about your concern. Unfortunately, we couldn’t locate your order based on the name provided. Could you please share the email address used when placing the order so we can verify and assist you accordingly? Please note that once an order is placed, our system automatically processes and ships it quickly, so we’re unable to cancel it once it’s been dispatched. We appreciate your understanding. If you no longer wish to receive the product, you can simply refuse the delivery when it arrives — it will be returned to us, and we’ll handle it from there.



