OxygenPlus ConcentratorsReviews of oxygenplusconcentrators.com

Response from OxygenPlus ConcentratorsJun 19, 2022

I am sorry you feel this way, but as we discussed your machine with you on a Sunday, it appears that there is actually nothing wrong with your machine, and it is working just fine. The good thing about your machine with its built in Oxygen Purity sensor, is that as long as it is putting out Medical Grade oxygen, the green light will be on. You confirmed yours was. This means it is absolutely working fine. There is no disputing that. Here is a copy of the transcript of our conversation so any one else can make their own decisions. ____________________________________________________ Leslie: can I return a product? O2+: We do not take returns Leslie: this product does not work at 3 liters it is insufficient in raising a persons oxygen level I want a refund or at least an exhange with a better product Again, I would prefer to exchange it for a better product Stop erasing my messages Can I exchange this product for one that actually works? One that actually raises the oxygen level I want a new one Not a refurbished one O2+: I do not have the ability to erase your messages. Which machine do you have? Leslie: I have DevilBliss oxygen concetrator 5L O2+: A home unit? Leslie: yes O2+: Is the green o2 light illuminated when running? Leslie: the light is illuminated, the problem is that at 3L it does not help stabilize the oxygen level. In fact, for the patient it goes down. At 5L, it barely raises it O2+: What was your name again? Leslie: Leslie O2+: And do you remember your order number? Leslie: 5466 O2+: Ok. So, At 5lpm the purity will actually be a little lower than if you ran it at 3lpm. If the green light on the machine is illuminated, that means it is putting out at least 87% purity which is considered medical grade, and the machine is working as designed. All concentrators operate in the same fashion, and exchanging for another brand machine, or even a new machine, will not solve your oxygen saturation issues. Leslie: I have a different oxygen concentrator machine that says otherwise. The Other one worked well to immediately raise the oxygen level at its normal average at 3L. This machine does not. It is not effective in at managing the oxygen level. O2+: What was the other machine Leslie: Dynarex O2+: The operating specifications of the dynarex are the same as the devilbiss that you have, right down to the output purity. Change your oxygen pulse oximeter. Your machine is working as designed Leslie: No it is not. It is not working as designed because the machine is not as strong as the one from Dynarex. This machine simply does not work O2+: You said yourself the green light is illuminated when the machine is running. That means it is working as designed. https://www.oxygenplusmedical.com/blogs/news/how-do-i-know-if-my-oxygen-concentrator-is-working ____________________________________________________ Why did you stop conversing with us after you were proved incorrect?