TTLIFETTLIFE from American Medical Sales has over 15 years of oxygen therapy experience and we offer the highest quality brands of Portable Oxygen Concentrators, Home Oxygen Concentrators.
TTLIFE (oxygenconcentrator.shop) has 267 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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267 approved reviews, newest moderated first
Harold
I love the flexibility my lightweight concentrator gives me compared to trying to carry a heavy tank of oxygen on my back. Plus, the price was the best I found on the internet. Thanks for being there for me!
Alicia H.
Customer service is non-existent. Phone calls are not answered and it takes days to receive an email back. I need to return this machine and they offered me $60 to keep it and sell it to someone else..then when I refused they offered me $85.00 Shipping it back cost more than $200 then they said they would charge me $109.00 restocking fee. Don't purchase from this company. I will be filing a dispute with my card company
Response from TTLIFEMar 25, 2024
We apologize for any inconvenience you've experienced. We understand your frustration and want to assure you that we take customer feedback seriously. It's great to hear that we were able to reach a resolution through our email correspondence. We appreciate your cooperation in resolving the issue, and we're glad you received a $85 refund along with a new machine free of quality issues. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help. Thank you for your understanding.
customer
I needed a concentrator that I could take with me on walks plus my automobile traveling. Lightweight and easy to handle. This NT-05 I purchased fit my budget, as for what I paid, I feel it has a lot to offer. Quiet, easy to use, affordable. I love it.
Brenda
Complaints based on inaccessible customer care. Do not yet know the quality of the item. Non-functioning customer service telephone line. Largely automated customer service email replies. Makes customer pay for shipping of returns. They do not take back accessories and supplies. Only the machines.
Response from TTLIFEMar 7, 2024
We're sorry to hear about your experience. Our team is here to help resolve any issues you may have encountered. Please check your inbox for an email from us at [email protected]. We value your feedback and are committed to improving our service.
David L.
Very good company. I highly recommend the Varon machine. Quiet and I only have to use setting 3 to get my oxy level up Don't worry about negative reviews as they are inspired by competitors. DB LAWS MILFORD
Response from TTLIFEJan 30, 2024
Dear DB LAWS MILFORD, Thank you so much for your glowing review and strong recommendation of our Varon machine! We're thrilled to hear about your positive experience and are grateful for your support. Your trust in us is truly valued. Warm regards, TTLIFE Team
Bob R.
Price,quality, and customer service made this one of the best purchases I've ever made, and I am 92. My needs may be a little unique in that I have congestive heart failure but normal ecgs and echocardiograms. They put me on oxygen. Living in a flood zone in an elevated house meant needing help getting up and down stairs . I was looking for a portable rechargeable oxygen generator to give me more freedom. No help needed. After careful investigation I found the NT 05. From the moment I opened the box and saw how carefully it was packed I realized I was getting a quality product. The instructions were clear and it was easy to get it ready for testing to see if it met my needs. NO problems. It now gives me the ability to come and go as I please. The battery easily lasts two hours so I don't have to worry about it shutting off (4 hrs with the back up battery). I looked at a lot of generators, most cost hundreds if not thousands more and did not have the same features. The customer service was great, the same quality as the product they sell.
Response from TTLIFEJan 30, 2024
Dear Valued Customer, We're incredibly grateful for your wonderful feedback on our NT 05. Knowing that our product has significantly contributed to your independence and mobility at 92, especially with your unique needs due to congestive heart failure, is truly heartwarming for us at TTLIFE. Your recognition of the quality, ease of use, and reliability of our portable oxygen generator, along with our customer service, is highly appreciated. We're thrilled that it has given you the freedom you deserve and that it fits seamlessly into your life. Thank you for choosing us and for sharing your experience. Your satisfaction and well-being are our top priorities. Warm regards, TTLIFE Team
Betsy
Dealing with COPD had me stuck at home, feeling pretty low. Then I found TTLIFE’s oxygen concentrator – it changes my life! It's lightweight, quiet, and doesn’t break the bank. Now I’m back to enjoying walks and shopping without worrying about oxygen. Big thumbs to TTLIFE's customer service – you guys great!
Neysa M.
TtLife dealt with me over an Oxygen Concentrator I purchased. After I received the device i talked with my Pulmonologist. He decided the concentrator was not what I needed. I emailed with TTLife and they were wonderful. Offered me an even trade for another device. I decided to go a different route and ordered what I needed. TTLife agreed to let me return my device and to refund my money. I returned the device and I received my refund within 3 days. I highly recommend TTLife for your purchases. Neysa McFarland