OwnerRez, Inc.Reviews of ownerrez.com

WOW Mike Eash!!! Thank you so much for this valuable information. I've contacted customer support before, but you win in the way you responded. You provided: 1: what's happening, 2: why it happens that way, 3: options to choose from, 4: consequences of the options, and 5: how to do it. I've had other customer support responses that aren't nearly as thorough and I truly appreciate the respect! I prefer being treated as someone who can comprehend a thorough explanation rather than just do this and that. If you teach me - I'll remember. A million thank yous!

OwnerRez is an incredibly comprehensive property management system. Because of this, you're not going to master it in one day, but nothing good can be mastered immediately. Once you are proficient, you can do virtually everything needed. It is quite malleable. Of equal important, is the customer support, which is outstanding. I've had nothing but good experiences when reaching out, and replies are surprisingly prompt. I'm an OwnerRez user for the long-haul!

Ownerrez is the most versatile and customizable booking platform on the market hands down. They're also constantly updating things, are always fast at responding to our questions or issues, & they have dozens of incredible partnership opportunities to suit your needs. We have over 110 Furnished Monthly Beach Rentals in Los Angeles and Ownerrez is able to handle them all with ease. We will never use another service.

The real people at OwnerRez are the difference. The product offering for STR owner/operators is great, a good value, and customer service is outstanding if I'm in a jam. Highly recommend OwnerRez!

I used OwnerRez for over five years to manage our short-term rental property in the Outer Banks, and I couldn’t have asked for a better platform. From start to finish, the experience was seamless. The platform does it all—website development, CRM, renter agreements, credit card processing, and flawless API integrations with Vrbo, Airbnb, and Booking.com. Communication management was a breeze, and syncing with QuickBooks kept everything organized on the financial side. What really stood out was their customer service—always responsive, knowledgeable, and genuinely helpful. OwnerRez gave us the tools to run our STR business professionally and efficiently, saving time while giving our guests a smooth experience. If you’re looking for a platform that combines powerful features, reliability, and exceptional support, OwnerRez is hands down the best choice. It made running our rental not just manageable, but enjoyable.

OwnerRez has been such a great tool for me and my team. It's user friendly and there are so many great things included! I love working with the hosts who are so quick to help while my team is getting used to working with this system. I know there is so much more that I can do with it and I am excited to learn more about how it can continually help my business!

So many features to this platform. Easy to learn, but if you do need support, it's there. I just had an unusual, multi-step issue come up, and Mike, on the support team, made me a personal video showing me how to resolve my problem. So smooth, and I learned a lot from the video. Thanks, OwnerRez, team!

5+ years OR user hear, doing property management for 13 units integrated to Airbnb, Booking.com, VRBO, GVR and a few other channels. Once you find your way around, there is nothing you cannot automate. We are using free widgets (search, calendar, reviews) on our popular website for direct bookings. Their servers are so fast. Different processors can be mapped to different units. Email/SMS/Channel templates and triggers are fully customizable with custom codes. When a booking comes, it collects the down payment, schedules other payments, generates the door code, sends the rental contract for e-sign, communicates with the guests using email/text. Owner statements, adjusting the commissions are a breeze. We used 3 other PMS in the past (still using 2 for our own reasons) and OR beats them all in functionality. It does 90% of our job automatically