Owl Ohh has developed a global reputation for quality, cost and customer service. We believe that looking great and feeling confident is a right and not a privilege. We have tried our best to develop a user-centered website to provide customers with the best and safest online shopping experience. We have warehouses in the United States, United Kingdom, China and Viet Nam with the integrated shipping systems of DHL, USPS, and UPS.
Owl Ohh (owlohh.com) has 141 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
owlohh.com
Website
owlohh.com
Category
Clothing & Underwear
Location
CA, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: December 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Stolen art. Our D20 art (Birch and Bat Studios), along with art of many others in the community have been stolen and used on these shirts. Our customers are reaching out to us constantly letting us know about seeing ads for our art on these shirts everywhere. Contact requests are ignored, it's becoming a huge problem in small art communities now.
Response from Owl OhhAug 4, 2022
Hi. We are from Owlohh
We're so sorry for this inconvenience.
Please provide us with the image or the link of products that you think are copyrighted via email: [email protected].
We will check and solve your case satisfactorily.
Thank you so much.
Have a good day!
OK
Oscar K.
This company is the most difficult I've ever dealt with
The reviews on this website are most likely written by their own employees.
I ordered two shirt and mistakenly ordered them in the wrong size. Upon contacting them via their chat-tool I was told that I could not return the shirts and best they could do was offer me a 50% discount to place a new order. I found this to be insufficient, as under Dutch law any remote sale has a 14 day return period that the seller has to abide by. This and pointing out their own return/refund policy caused them to change their stance and offer me a 100% discount code. Finding this much more acceptable I thank them.
Update: the code has been provided and the order placed. this will be my first(technically second) order with them as well as the last.
Response from Owl OhhJul 28, 2022
Hi. We are from Owlohh
We are very sorry for this inconvenience,
- First: For your order, put the system to record your order information as size S shirts. And we have recorded and produced size S shirts for you to send to you as soon as possible. .
- Second thing: When all customers place an order, there will be a confirmation email from us, with full information about the order and address so that customers can check it again. If there is something wrong or want to adjust, customers can make adjustments within 6 hours from the time of ordering according to our "Cancellation Policy", you can refer to it. But we have not received any communication or email from you during that time about order adjustment. The system has recorded orders for size S and production. You place your order on July 11th and you send in your information that you want to change your size on July 26th. By that time your order has been shipped.
- The third thing: When you said you want to change the size, we sent you a 100% code so you can order the right size you want. We have recorded your new order exactly in size XL.
- Article 4: According to our refund policy, the order will be resend or refund when the product you received is damaged, not the right size....you can refer to more details in the policy on our website . For your case, you are the one who ordered size S and we sent size S, as soon as we received your request we sent you a 100% discount code for you to order size XL. Your first order is now in transit, tracking number has been sent to your email address. You can follow up regularly with the tracking link we send. Hope you understand and sympathise
Article 5: Your account is still normal, still placing orders and tracking normally, please check again and use the correct email you used when buying the first order.
Order statuses are all updated via email, so please check your email from us, it may be in the spam folder of promotional mail.
We hope that you can understand our efforts in solving this problem, we always want to provide our customers with quality products and good service. We thank you for your purchase and review. Hope to hear from you soon when you receive your order
Have a good day.
August 3 update: Your first order has been successfully delivered with tracking number: 3SWLT0024991319 and the order you re-ordered with 100% discount code is being shipped. Looking forward to hearing from you.
August 13 update: The order replacement #4324: We have sent the tracking information via your email.
The tracking number: UG533806067YP.
You can follow your package via the link below.Thank you so much
https://t.17track.net/en#nums=UG533806067YP
August 30 update: The order replacement #4324, it has been delivered on August 11.
Thank you so much
https://t.17track.net/en#nums=UG533806067YP
DA
Dave Alan Brown C.
I would recommend this company to anyone
I would recommend this company to anyone
Response from Owl OhhJul 21, 2022
Hi. We are from Owlohh
Thank so much for your feedback!
We always strive to achieve your satisfaction.
Have a good day!
CS
Christopher S.
First product I purchased arrived looks…great
First product I purchased arrived looks and feels great. Customer service on a mess up was spot on very helpful
Response from Owl OhhJun 27, 2022
Hi. We are from Owlohh
Thank so much for your feedback!
We always strive to achieve your satisfaction.
Have a nice day!
DH
Dale H.
Bought 20 Owlsmatrix Hawaiian Shirts total. Love them.
Bought 20 Owlsmatrix Hawaiian shirts(order #49817 and order #51225). Love them but they didn't come with pockets so I had to talk to someone at the company and request pockets for each one. They did accommodate me with my request with a seamstress who matched the material to the shirt almost perfectly but only had 6 1/2" wide by 7 3/4" high pockets(this size may fit an iPad Mini........LOL) that didn't quite fit the shirts I got. Most newer cell phones are 3" wide by 6" high so a 4" wide by 6 1/2" shirt pocket would be proportionate. (Everyone?) pretty much now has a cell phone, sunglasses or something(God forbid.....cigarettes?) to put in their shirt pocket nowadays. I would be happy to pay an extra $2.00 per shirt to get what I want/need in all my shirts. I do not buy any summer or winter shirts without a left/right breast pocket. Owsmatrix has really nice designs and I am complimented on my shirts all the time. The proper pocket would put them over the top for me. Dale Howard.
Response from Owl OhhJun 21, 2022
Hi. We are from Owhohh,
Thank so much for your feedback!
Thank you for your feedback, we are constantly improving our designs to better match the current trends. We hope you will support our new brand.
We always strive to achieve your satisfaction.
Have a nice day!
