owc.comReviews of owc.com

Devolvi um módulo Ram com defeito sob garantia. O OWC enviou uma substituição via UPS e declarou o valor da substituição como 0,00 USD. Eu moro no Brasil e o pacote foi retido na Alfândega do Brasil porque o valor declarado do pacote não refletia o verdadeiro valor do conteúdo. A alfândega brasileira está me multando em 206,00 USD por esta falsa declaração de valor feita pela OWC. A UPS sabe da importância de uma avaliação precisa e tem um guia em PDF sobre remessas internacionais que inclui as seguintes informações: "Dica: inclua um valor de avaliação que seja totalmente preciso ao seu conhecimento. Se os funcionários da alfândega do país de destino tiverem motivos para acreditar que a avaliação de suas mercadorias não está correta, isso pode ser um motivo para eles reterem um pacote para investigação posterior. É importante reconhecer que todos os materiais também têm um valor intrínseco. Por exemplo, mesmo se você estiver enviando uma amostra de um produto, sua avaliação deve representar, no mínimo, o custo dos materiais necessários para produzi-lo. " Claramente 0,00 USD não representa o custo dos materiais necessários para produzir a memória Ram. OWC se recusou a enviar a Memória Ram novamente com uma avaliação correta do valor. Eles afirmam que não há nada que possam fazer e que a multa é problema meu. Eu disse ao OWC que posso comprar o Ram novo e mandar para o Brasil por muito menos do que o custo da multa. O OWC disse que declarou o valor correto e não pode fazer nada. Cuidado, comprador. Se você mora no Brasil, não devolva um item em garantia. O OWC não declara uma avaliação correta do item e você será punido com uma multa pesada. Na verdade, eu recomendo que você não compre da OWC. Uma empresa que conscientemente faz com que um cliente seja multado não é confiável.

My 2017 imac was annoyingly slow, due to the 5400 rpm harddrive, so I purchased the ram upgrade to 32 gb, combined it with an internal ssd, and following the excellent owc videos after 4 hours I now have a blazingly fast imac (compared to before). I am very happy and satisfied with the result.

Having seen the excellent online OWC tutorials, I was convinced I could myself perform the upgrade by adding a PCIe 'blade' SSD and replacing the existing HDD (ok but now 7½ yrs old) at the same time. The kit arrived very quickly (overnight from IL, USA to UK). Sadly, after I dismantled the iMac, I discovered the new PCIe card had some damage. These things can happen - what separates great companies from the rest is the way they handle it. My first call was via online Chat on a Saturday - but Monday morning my phone call was answered sympathetically and helpfully - a replacement was dispatched same day and I was sent a label to return the defective one. I watched the online instructional videos several times and referred to it constantly during the actual procedure and took my time throughout. It was all very straightforward and just like in the videos. I was nervous to seal it all up again without a test boot but needed not to have worried - it all just worked (the trait of Apple that has kept me loyal fan). I used a USB drive I'd previously prepared to install a fresh version of Catalina then used a SATA to USB 3 connector onto the old HDD and then used Migration Assistant in Catalina Utilities to restore my apps and data - all faultlessly done (700GB) in under 3 hours. Now everything works properly and my iMac is around 10 times faster than before - and even better than that with some tasks. I think it will be good for the next 7½ years now. One tip to anyone else planning a similar upgrade - buy a BR2032 battery so you can replace that too at the same time while your iMac is insides out (I saw this too late)! Many thanks to all concerned at OWC. The overall experience with OWC was excellent.

Just bought and installed their 480GB Aura Pro X2 SSD for my 2013 27" iMac. Delivery to the UK from Belgium was super-fast - just a couple of days -and the installation video made the task very straightforward. I have bought from OWC before and have always found their kit very high quality and reliable. Designed for Apple computers; it works perfectly. 100% recommended.

If you want to upgrade your Mac in any way this is the web site to view and purchase from . Quality upgrades designed for you Mac and friendly knowledgable customer service . Also fast shipping . Rocket Yard Weekly is a good read !

Support not existing! Bought a 480GB SSD Kit for my MBA 2015 at an EU reseller (MacUpgrade OWC - NewerTech Shop, which actually has a email OWC email address!). The USB enclosure does not work. The EU shop does not respond at all to my request for support on this. The US OWC responds, but I will have to send the USB enclosure to the US, which will cost me 85% of the enclosures value. When complaining about this procedure there is no response at all. So now I just have a way overpriced SSD and a not working USB box.

I bought a SSD for my macbook and it arrived very quick from the UK to the UK. The instructions were good but I was confused over some software that I read should be enabled (trim enabler) so I had to ask for support. They very quickly answered (about 10 mins) and confined that no extra software was required. Very Impressed.

I have been dealing with OWC for years. In particular, I have had many technical discussions regarding peripheral equipment for my Mac computers. This company develops and sells some of it's own equipment (in a similar way to Lee Valley Tools, who have a research lab improving and developing better alternatives to existing woodworking tools) OWC is developing and producing new products to work with the latest Apple hardware - such as their new thunder bolt enclosures/drives. I would be thinking too highly of myself if I thought my bugging them had any influence on this - but that is the way the are - accessible, helpful and willing to listen to customers. A company that answers questions and provides great products at economical prices.