OvviReviews of ovvihq.com

Easy to use – Easy setup and functionality. Training employees on this system is relatively easy. The equipment looks great. I can do work and/or monitor the system from remote locations in the back office if I happen to be away from the property. Credit card processing/ tracking and reports are easy to work with. Report resources are almost endless and you can pretty much find what you need in the reports available

I really got suckered by Personal Processors selling OVVI POS's. Promised my business the "best" POS software for my restaurant, with amazingly low credit card processing rates. "NO CONTRACT" They said! "We'll give you $1,000 US to sign up, ($500 to cancel existing processor contract, and $500 to cancel us if dissatisfied" They never deposited the $1,000. I spent weeks trying to work with the Ovvi system, butit was painfully slow, and there wasn't any instructions. So complex, that I needed to call technical support to run a simple payroll report, and damn near everything else. I wasted 20 hours hooking up the system three times, and disconnecting my existing system three times, and trying to get a simple burger order placed in under two minutes. Never even got close. When I told them I didn't want the Ovvi system anymore, I was told I had signed a five year contract at $375/month, and I had to pay it all off. They even sent me a copy of my electronic signature on some document that didn't have a contract number on it, and had never been sent to me. I NEVER signed it, electronically or otherwise. I've had my bank account debited for over $1,500, and now I'm paying a lawyer's retainer fee of $3,000 to get these guys out of my bank account. Meanwhile, I'm also having to store three terminals with 6 printers and various other boxes of their stuff. They don't seem to want their equipment back, since I've had it for 5 months. Additionally, I keep getting emails from BOOM, and Ascentium asking for more money. Mike, and Stephanie at Personal Processors never told me about Boom, Ascentium, or the Merchant Solution Center. Very devious to Bait and Switch me over to third (fourth?) parties to gain access to my bank accounts. In the two months I tried to get their system to work, I never ran one credit card through their portal.

The system is very user friendly and the tech support is very accommodating and walk you through step by step. I’ve tried several POS systems and this is by far a 5 star.

Amazing POS. After trying many other POS solutions we settled on Possible which we couldn't be happier!

We really like this POS and their support always picks up my phone whenever I need them!

Menus took a little long for us to learn but overall good system. This has too many features - little overkill for our small operations.

Possible POS is easy to work with. The back office and menu screen are very easy to setup and understand. Creating new menu items and adding modifiers works well and its very streamlined. This software has lots of features and the best part is customer loyalty and gift cards are all built in.

Great service and support, after the sale is what counts and POS comes through.