overstockArt.comReviews of overstockart.com

I have not received my order yet

I liked the time it took to get my prints. I think they could have been sharper images. Didn’t look like an oil painting.just prints I bought one called the self didn’t like it didn’t put it up

Painting had an obvious blemish on it. The return process was fairly straightforward and I'm looking forward to a replacement piece. Shipping was quick and customer service had good response time. Update 11/27/23 Was sent a picture of the new painting and it too had an error on it. Unfortunately it was the only one they had in stock so the return fee was waived and the money was refunded shortly thereafter. Customer service was friendly and quick, though I was disappointed I wasn't able to get the artwork. I would purchase from them again, though I would ask ahead of time for a picture of the painting to be sent.

I loved the first painting I received, so I ordered another one, but not so happy with this one. The painting is just not done as well. But I suppose that’s the chance you take not knowing what artist you will get.

I’ve purchased 3 paintings so far. The first was an excellent experience, the artist executed well. I was very happy with the purchase; which is what motivated me to make another purchase. Unfortunately the next purchase was underwhelming. I can tell they were rushed, attention to detail wasn’t what I was hoping for. Perhaps the first painting spoiled me, but I feel they could’ve been much better with not much more effort. I’m keeping both paintings as I don’t want to deal with the inconvenience of shipping back, etc. One looks good in the frame and on the wall, from a few feet away, so I’ll live with it. the other I may just rework myself or just put in storage for now. The frames are very nice and good quality. I would recommend buying when there’s a good deal/promotion being offered to maximize value and minimize disappointment.

In late December I ordered two textured framed pieces for my sister 4 states away, Customer service and delivery were terrific. The Degas in her room is smaller and much less textured than the larger Van Gogh “Starry Night” in her guestroom. Why would that be? Also, the Van Gogh had an odor that She could smell From other rooms and she began having headaches every day. After 3 weeks she removed it on 2/1/20 to store outside in the detached multi-unit garage of her condo. It wouldn’t fit in her space so her neighbor offered to store it in hers. She noticed the odor too & said it was alarming. The headaches stopped the next day & haven’t returned. She loves them both and wants to keep them but not if they make her sick. //. UPDATE on 2/20/20: The company has been terrific about allowing a refund or exchange for this, if wanted. Unlike Degas, Van Gogh used thick paint & heavy brush strokes, & Overstock did a great job of replicating it, which is apparently the reason for the odor. The odor is gone now so I hope to see the piece back in place on my next visit. Thanks again to Overstock for great options & great Customer Service!

Oversotck.Art staff were courteous and respnsive by phone, but they were not able to answer a basic question: the current location and actual size of the canvas reproduction that I purchased. When I personally found a resource for that information and a photograph of the original, I was shocked how significantly different it was from the reproduction that I obtained from Overstock.Art.

My husband and I have bought art from you guys in the past. We've always loved the art & frames. However, we had no idea why our order was taking a week to processes when our email confirmed that our items were "in stock". I contacted y'all close to a week after our purchase was made, noticing our order was still "processing", and learned we needed to identify how the hardware should be arranged on the frames we ordered (landscape vs portrait). The person we spoke to was polite, but couldn't understand why we hadn't been contacted to clarify this last bit of our order. We had no idea overstockArt.com was waiting on us to contact them in regards to our order. I think someone just dropped the ball this time. The emails we received after this phone call were a bit confusing as well...they didn't really relate to our particular issue with this order. It was kinda weird. Almost like someone was still trying to figure out what was going on with our order on your end. We'll order from you guys again, but try to get your communication a little more organized. It was only mildly irritating. Thanks.