Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Stacey
I received the wrong rug. Was never sent a return label. And then sent the wrong rug AGAIN. Not happy.
Response from Overstock.comSep 7, 2026
We sincerely regret the repeated concern with your rug order and the return label. We are actively investigating this and will check back with you in 1-2 business days.
customergloria
Delivered on time and as shown
Response from Overstock.comSep 2, 2026
We're so happy to hear that your order arrived promptly and met your expectations! Thank you for sharing your positive experience with us.
martha A.
ease of ordering, constant e-mails to keep me up to date on shipping and delivery dates. product was as I expected, nice price to
Response from Overstock.comSep 2, 2026
We're so happy to hear you found the ordering process easy and appreciated our communication regarding shipping. We're glad the product met your expectations!
Deb M.
We love our bedspread. We received the bedspread a day before it was due.
Response from Overstock.comSep 2, 2026
We're so happy to hear that you love your new bedspread and that it arrived even sooner than expected! Thank you for your wonderful feedback.
Shannon
One of my recent purchases ( kitchen cart) was smaller than the dimensions listed. Another item, which was quite expensive (a kitchen island seating table) has a finish to the tabletop that feels quite cheap looking. I'm pretty disappointed by both.
Response from Overstock.comSep 12, 2026
We appreciate you taking the time to share your feedback regarding your recent purchases. If you need any further assistance, please reach out to us at [email protected].
customer
I don't like the lack of control with fedex delivery. Can’t reschedule or choose place to hold package.
Response from Overstock.comSep 3, 2026
We appreciate you sharing your concerns about FedEx delivery options. We are actively working to improve flexibility for our customers.
Judith
The couch is exactly like the ads. Its material is smooth and very plush. The color is magnificently blue! I’ll be looking for simple colorful recliners with the company soon.
Response from Overstock.comSep 2, 2026
We are so pleased to hear how much you love your new couch. Your feedback helps us improve our service!
Sophie
I did not get the item I ordered. It was much smaller and not even as described. I’m having a very hard time contacting customer service for a return. I feel like this company’s trust pilot training is very low so buyer beware
Response from Overstock.comSep 7, 2026
We sincerely apologize for the frustration and disappointment you experienced with your recent order. We understand how upsetting that can be. Your feedback is crucial. I am showing we set up a return for a refund on your order on 09/07. You can check your email for those instructions.
