Monica
The service was great!
The service was great!
Response from Overstock.comSep 11, 2026
We're glad to hear that our service met your expectations. We appreciate your positive feedback!
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Monica
The service was great!
Response from Overstock.comSep 11, 2026
We're glad to hear that our service met your expectations. We appreciate your positive feedback!
Kari
Tried to cancel an order. My order was placed as a guest using my personal email. Email notifications went to both my personal and work email yet customer service could not find either. Could not cancel as a guest so I called customer service the next morning and product had already been sent to the warehouse. Have now received notice that it’s shipped but don’t have access to the link since I ordered in a guest account. Such a disconnected process. No one will be home to receive the order.
Response from Overstock.comSep 9, 2026
We sincerely apologize for the frustration and inconvenience you experienced with your recent order and the cancellation process. We understand how challenging it can be when a system feels disconnected. We have checked your account and Fed Ex has marked your rugs as delivered on 09/08.
Mary T.
I had a great experience shopping on Overstock. I chose what I wanted picked a color and checked the delivery date. It’s on its way now! Very exciting. My living room needed an update and so did I. Ordering was easy and I took advantage of the Labor Day sale. Great for me! I am excited to recieve my order very soon!
Response from Overstock.comSep 11, 2026
We are so happy to hear that you had such a great experience shopping with us and found the ordering process easy! It's wonderful to know that you're excited about your upcoming delivery and updating your living room. We appreciate you taking advantage of our Labor Day sale. Thank you for your positive feedback!
customer
good prices hope itis what it shows on the site
Response from Overstock.comSep 11, 2026
We're so glad to hear you appreciate our good prices! We're confident that the product will meet your expectations and match what you saw on our site.
karen D.
Your cancellation policy is unacceptable it should at the very minimum allow you to cancel the order within 24 hours one hour cancellation policy is absurd
Response from Overstock.comSep 13, 2026
We appreciate you sharing your feedback. We understand your concerns about the one-hour window and are actively reviewing our policies to better serve our customers. If you need any further assistance, please reach out to us at [email protected].
Jeanne B.
Great CS and professionalism!
Response from Overstock.comSep 11, 2026
We're glad to hear you appreciated our customer service and professionalism!
Elizabeth
Easy ordering and nice variety.
Response from Overstock.comSep 11, 2026
We're so pleased to hear that you found our ordering process easy and appreciated the variety we offer. Thank you for your wonderful feedback!
customer
I ordered my table and it arrived days later very quick shipping
Response from Overstock.comSep 11, 2026
We're so glad to hear that your table arrived quickly! We always strive for efficient shipping, and it's wonderful to know we met your expectations.