Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Howard O.
Customer service really bad
Response from Overstock.comSep 16, 2026
We are truly sorry to hear about your negative experience with our customer service. If you feel your concern was not resolved you can reach us at [email protected].
customer
Website was very easy to use. Ordered a couch over the holiday weekend and got it the following Wednesday!
Response from Overstock.comSep 11, 2026
We're so happy to hear you found our website easy to use and that your couch arrived so quickly! We appreciate your positive feedback.
Wallis T.
Beautiful rug and just as I hoped it would look!
Response from Overstock.comSep 11, 2026
We're so delighted to hear that your rug is beautiful and looks just as you hoped! Thank you for sharing your wonderful feedback with us.
Maria W.
Easy to navigate website. Prompt delivery. All together an enjoyable experience.
Response from Overstock.comSep 11, 2026
We are so glad to hear you had such a positive experience with us, from browsing our website to receiving your order! Thank you for sharing your feedback.
Frances S.
I love the quality and value of the products on Overstock.com!
Response from Overstock.comSep 11, 2026
We're so thrilled to hear how much you appreciate the quality and value of our products! Your positive feedback truly means a lot to us.
customer
I needed to cancel an order after a few hours. I ordered the wrong 2 rugs that were in my cart. The cancel Process was terrible and one rug was eventually cancelled but the other one was not. It should not be this hard and I will most likely take my business somewhere else.
Response from Overstock.comSep 16, 2026
We sincerely apologize for the difficulty you experienced with our cancellation process. Your account has been reviewed and we've confirmed both rugs were cancelled and refunded on 09/08.
customer
The item I ordered was not an authentic Burberry bag as advertised. We been in touch with customer service, sent them the information, including pictures that prove it is not authentic. That was 4 days ago and we have heard nothing. I’m surprised that Overstock treats its customers this way, it is very disappointing and I will reconsider buying from your company again. Update: this product from Overstock is clearly not an authentic Burberry bag. It does not have a serial number stamped in the leather (there is no leather). The serial number came separate from the bag on a sticker. Overstock has refused to give us a refund. Don’t fall into the trap, DO NOT BUY FROM OVERSTOCK.
Response from Overstock.comSep 16, 2026
We understand your concern regarding the authenticity of the product. We are actively looking into this matter and did send a message to your direct email with information from the manufacturer.
Sandra
I love ordering from you and have for years. Free shipping is so important.
Response from Overstock.comSep 11, 2026
We are so happy to hear you've been a loyal customer for years and appreciate your kind words. We understand how much free shipping means to our customers!
