tad M.
Polite
Polite, courteous, and knowledgable.
Response from Overstock.comSep 11, 2026
We're glad you enjoyed your experience. We appreciate your kind words about our team's helpfulness and knowledge.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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tad M.
Polite, courteous, and knowledgable.
Response from Overstock.comSep 11, 2026
We're glad you enjoyed your experience. We appreciate your kind words about our team's helpfulness and knowledge.
customer
Beautiful sheets and I love 100% cotton.
Response from Overstock.comSep 11, 2026
We're so happy to hear you love the beautiful sheets and the 100% cotton! Thank you for your wonderful feedback.
GF
I ordered a runner rug 3 months ago. When I rolled it out, it looked like the end of the roll and had ripples in it. I thought it would flatten itself out over time and I even took it out in the sun hoping the heat might flatten it. It didn't so I called to get it replaced. I sent photos and the customer service could see the flaw in it. She said because I didn't let them know in the first 30 days, she couldn't help me. This is BS.... terrible customer service from Overstock. She said she could give me a $15 refund, not a replacement runner. Overstock is not customer friendly! Period!!!
Response from Overstock.comSep 18, 2026
We sincerely apologize for the frustration and disappointment you've experienced. Our records confirmed we were able to send you a replacement. If you need any further assistance, please reach out to us at [email protected].
Ann E.
Overstock is the best. I ordered an area rug. It was a reasonable price and of high quality. The shipping was fast and the packaging was excellent. I highly recommend Overstock for any of your purchases.
Response from Overstock.comSep 11, 2026
We are absolutely thrilled to hear that you had such a wonderful experience with your recent area rug purchase! It's fantastic to know that you found the price reasonable and the quality high, and that our shipping and packaging met your expectations. Thank you for your kind recommendation!
customer
Choices of rugs. Ease of ordering. Cost.
Response from Overstock.comSep 11, 2026
We appreciate your feedback regarding our rug selection, ordering process, and pricing. We're glad these aspects met your expectations.
customer
Ordered a couch and it was cancelled and I was never told why
Response from Overstock.comSep 20, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.
customer
My order said it was going to be delivered and then it wasn’t. It said next day, the next day it didn’t come again. And so on. I still haven’t received my mattress and it is very inconvenient. Keeps saying it sitting at a facility and now on a truck in the same location for days. This is the worse experience I’ve had honestly Not good
Response from Overstock.comSep 20, 2026
Thank for your feedback. We’re very sorry for the inconvenience. Our records show that the replacement order has been delivered, and we hope it arrived safely. Thank you for your patience and understanding.
Rosemary
Wide variety, good prices and quick shipping.
Response from Overstock.comSep 11, 2026
We're so happy to hear you appreciated our wide variety, good prices, and quick shipping! Thank you for your kind words.