Overstock.comReviews of overstock.com

good product, good price and quick delivery

They’re still claims to be no order, in my name. Also, I did not receive the 15% discount. I emailed regarding my lack of a discount, and have not heard anything back. I’d like my order processed, my discount added, and a return email confirming all that.

My chairs came really fast and in perfect condition. But they came one at a time without any tracking for the second one. When I clicked on my original tracking link, it said one delivered and that I had no orders. I had to call customer service (on hold for almost 30 minutes until I got a real person on the line to give me tracking info and let me know when my second chair would arrive. Other than that, the actual product was great

I ordered a rug at 9:45 last night because I only had 35 minutes until a sale was over. I didn't check to see if it had a nonslip back. By 4 am this morning I was online talking with the virtual assistant who placed a cancellation for me but said it may already be in the works. I doubt it was in the works at that hour as the business wasn't even open. I called at 8 am and again spoke to one of your representatives. She said it hadn't shipped and it would likely be cancelled. Not true. It shipped. I don't want it and now I will need to pay the $17 or hand deliver the rug back to the warehouse myself which I really don't have time for. There was 6 hours between ordering at 10 pm and cancelling at 4 am. AND your representative verified it had not shipped by 8 am. Yet, still I now need to accept it and return it. I am not going to order anything from overstock again. I'm tired of the bureaucracy and rigid rules.

Communication from order to delivery is excellent

Great product, amazing delivery, great price! All excellent!

My first order for a dresser was delivered to Brooklyn, NY instead of Houston, TX. I’m still waiting for my second order for a dresser. It should’ve been delivered last Thursday! It is now Tuesday! I call EVERYDAY to check its status. I’m getting no where with all the polite-sounding agents. UPS doesn’t even recognize the tracking number for the second dresser! Yet, I’m receiving notices that it’s being delivered via UPS. Everyday, I receive this message but NO dresser is delivered.

You showed the product as an inventory. It was not an inventory now all I get are emails from overstock and a cancellation of an order.