Overstock.comReviews of overstock.com

Good quality and grateful for the chair being assembled.

The service was fast, and the product was what I expected. Overall, good service. It was my first time buying from them but not the last.

The table came scratched and fairly beat up. I got $35 back because of the damage but still pretty bummed.

Tried to order a Safavieh Eliana Table Lamp - 26.5 Inch Height - TBL4278 - Blue; which Overstocked stated they had and pictured on their website. The first order I placed didn’t apply the site discount even though it acquired my phone and email info to share with partners. First red flag that I ignored as my user error. I cancelled it via a phone call to them after finally finding a customer contact number, because the online website would allow me to cancel because it stated I hadn’t placed an order solely because I wouldn’t put my credit card on file. I used PayPal instead. Still wanting the afore mentioned lamp I ordered again, this time it included the discount and stated the Safavieh Table Lamp - 26.5 Inch Height - TBL4278 was in stock and would be shipped. The lamp that arrived wasn’t the Blue TBL4278 lamp that I saw in the Overstocked description picture with mirror behind it on their website; but I received the TBL4278A which is Gray in color with Pinkish hews which didn’t match my Safavieh Eliana Table Lamp - 26.5 Inch Height - TBL4278 - Blue; hence I returned it. When I ordered it I expected to get one lamp, but got another; similar but not same color/model. Now I’m assessed a $15.74 restocking fee for a lamp mis-identified on the Overstocked website…their picture was of the Lamp I wanted but not the one that I received…hence pic wasn’t worth a thousand words because it was incorrect and I guess worth $15.74 to me to cover my mistake of trusting their advertising of the Safavieh Table Lamp - 26.5 Inch Height - TBL4278 - Blue I hoped to receive. Now their website NO longer list this particular Safavieh Table Lamp - 26.5 Inch Height - Blue. This further justifies this low/negative review questioning the accuracy of their advertising of this product, my experience and my recommendation to be VERY CAREFUL purchasing from Overstocked because any advertising mistakes on their products will cost you dearly in restocking fees to return a falsely advertised product. The customer isn’t always right, but they’re always the customer! In this case a one and done for me with Overstocked.com. I feel ripped off…proper legal definition is fraud. Charged for one this and didn’t receive it…according to them my bad to the tune of $15.74. Sincerely RMA ID: 1789839198839

Quality merchandise and fast delivery.

I've ordered furniture, lamps, etc from overstock. My orders arrives on time and in good condition. If it's ever damaged, they are quick to rectify the situation. They're my go to online store.

Great price, selection and quick delivery

Online product did not have a number for reference and customer service representative and I both had difficulty finding my preference without doing a lot of scrolling. Pleased with the cost and discount . Rug hasn’t arrived yet to see quality.