Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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S. B.
My order was cancelled. I was not notified. The time I purchased was out of stock. Customer rep was helpful and professional.
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
WW
This rug is beautiful. The colors are vibrant yet subtle enough to blend with many other colors in the room. The only negative about this rug is that the pile is so lush that every time you walk on it, puffy tracks result. We have discovered that a broom can even out the pile again and flatten the puffy tracks, but it seems to be a constant thing to do.
Darlene J.
The package arrived quickly as advised. The black and white rug looks great, but I am not sure about this new fabric for rugs. The fabric is soft, but thin. It will take time getting accustomed to.
Cs
Simple, effortless shopping. Delivered in less than a week. The description says black but I could tell from the photo it was blue. It matches perfectly with my dining room. Quality is good. Would definitely purchase again.
Response from Overstock.comOct 24, 2026
We are thrilled to hear that your shopping experience was so easy and that your order arrived so quickly. It is wonderful that the item's true color was clear in the photos and that it fits perfectly in your dining room. Thank you for your kind words about the quality, and we look forward to serving you again in the future.
Monica
I won't shop here again unless I am 100% sure I want the item, so the odds are low. That is WAY too much for shipping to return the item. You guys are skimming a lot off the top of that and that's shady to me. Also - don't even bother with the AI response from Overstock.com to my review. Save the time and planet from the lame copy/paste.
Response from Overstock.comOct 6, 2026
We thank you for taking the time to share your feedback. We recognize your frustration regarding the return. You can reach our team at 1-833-895-1554 for further assistance.
customer
Ordering is easy, product selection is varied and the company communicates expected delivery. We've ordered many Safavieh rugs from Overstock and are very pleased with the quality.
Response from Overstock.comOct 24, 2026
We are so pleased to hear that you find the ordering process easy and appreciate our communication regarding deliveries. It is wonderful to know that you have been so happy with the variety and quality of the rugs you have purchased from us over the years.
customer
Order is taking too long and the shioment details are incomplete - no carrier listed and no estimated time of delivery. Will not order again from Overstock.
Response from Overstock.comOct 5, 2026
Thank you for letting us know about your experience. We are sorry to hear there was an issue with your order. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
xy
The chairs came quickly, were well packaged and the directions made it quick and easy to put together. Good job!
Response from Overstock.comOct 24, 2026
We're so happy to hear that your new chairs arrived quickly and were well packaged! It's wonderful to know that the instructions made the assembly process both fast and easy for you.
