We have ordered from Mike a few times now and each time we are totally impressed by the prompt service and the quality of the product. Living in California we were hesistant to buy online from Ohio - but after the first purchase, we have a hard time justifying a buy anywhere else.
We'll be back....
FR
Frank
Great value, excellent service and rapid communication
This is my second purchase from Mike and every time I am very impressed with the value. I purchased very high quality GIA diamonds for a three stone ring for my wife 10 years ago.. The ring has always appraised for more than I paid and right on the 4C.
I just purchased nice earrings with EGL rating and Mike did say they would appraise for 3-4. Color grades less and 1 clarity grade. They did come in 3 color and 1 clarity and the value appraised much higher. Mike and I exchanged several emails to find just the right pairing and price. He was very prompt and easy to work with. I would recommend Mike to anyone and to my sons when they are in the market for engagement ring.
MW
Mark W.
Simply the most customer orientated, consultative, patient, accommodating and responsive jeweler out there, resulting in THE best in class shopping experience, anywhere.
Mike will be my jeweler for life. He came highly recommended after a friend in London shopped the world and ended up buying from McGivern. He could not compliment the service and the highest quality of McGivern's jewelry enough, and referred Mike to several friends and colleagues, including me. Mike is a rare and dying breed - he will bend over backwards to accommodate ever changing requests and preferences without fuss. He usually responds to e-mails within minutes and is an absolute pleasure to deal with. Combine that with jewelry of the highest quality and McGivern has a far superior competitive edge over the rest. Simply the best. I will never shop anywhere else.
LB
Liesl B.
McGivern Diamonds is the EXCEPTION to the rule : "Too good to be true"!
I can not begin to express my satisfaction and gratitude with the service, quality of product, and value my husband and I received in purchasing my dream ring. I knew the exact style and look I wanted, and shopped around a lot elsewhere for several years, but we were never able to find a diamond ring of similar quality and size for anywhere close to the price we paid here. In addition to the quality of diamond purchased, the craftmanship of the setting, and attention to detail is amazing. Michael really is available to personally answer questions immediately, and the comprehensive information published on this site made our selection very simple. Further, Michael and was able to execute the delivery of our custom order not only on time, but a day earlier than initially requested, as we realized that we had requested delivery on our actual wedding anniversary. Michael and his staff made sure that we would be able to enjoy our special day instead of waiting for a delivery. One would think that we purchased the largest, most expensive diamond available, as we were treated like the most important customers ever, while in fact our selection was rather modest compared to what McGivern has available. Despite our limited budget, I suddenly feel elevated to the status of a princess! I never dreamed that we could ever really afford such a luxurious ring. In fact several years ago, my husband purchased my engagement ring of similar quality, but half the size for almost the exact price at a local retail store. We definatley will be back purchasing pearls, and other items soon to treat our mothers and sisters, as the service and value can not be matched anywhere. Liesl B.
MK
Mark K.
Fantastic service, communication and quality, felt secure and comfortable all the way.
Buying an engagement ring is never stress free, and to add the uncertainty of Internet shopping on a large purchase sounds like additional unnecessary risk, but dealing with overnight diamonds (Mike McGivern) via live chat and email could not have been easier.
Top class all the way, I had issues in importing to one country and redirected to another, and Mike was supportive all the way!
Best Internet purchase EVER, and the product was a better than I could have ever expected resulting in a very happy fiancé.
EK
Erin K.
Best jeweler I've ever worked with
McGivern Diamonds has been my only jeweler for over 10 years. The owner, Mike, is very helpful and knowledgeable. I always receive a lot of compliments on everything I have bought there. I refer all of my family and friends to Mike and they are always happy with every purchase. I will not go anywhere else for my jewelry. Mike is the only person I trust when it comes to jewelry. I highly recommend McGivern Diamonds for anyone considering a jewelry purchase.
BE
Bonnie E.
Excellent customer service!
McGiverns goes out of their way to assist their customers and provide excellent service. The quality and price can't be beat!
JA
Jaimileigh
You won't find better service & quality!
Michael provided my fiancé and I the best customer service anyone could ask for. He was extremely helpful and knowledgeable while helping us pick out my engagement ring and wedding band. Not only does he have first class customer service but the quality is amazing...I get compliments daily! I couldn't be more grateful for my dream ring!! We will definitely recommend all of our friends and family to McGivern Diamonds!