Matthew H.
Benches are good, unresponsive customer service
Benches are good, but one is missing a component and I cannot contact customer service about it, no response from them.
Response from OuttansMay 29, 2026
Hello Matthew, Thank you for your review and for letting us know about the missing component. We sincerely apologize for the inconvenience, and even more so for the lack of response from our side. That is not the experience we want for our customers, and we are sorry for the frustration this has caused. We would like to make this right as soon as possible. Could you please let us know: • Which component is missing from the bench? Once we have this information, we will ship the missing part to you right away at no cost. Thank you for your patience, and again, our apologies for the trouble. Best regards, Peter OUTTANS