MikeOhio
Better than expected
Better than expected, they were able to save most of the data. Decent turn around time. Would have given 5 stars but the online communication could be improved, good phone support. Would use their services again.

Outsource Data Recovery was formed by senior experts in the computer forensics and data recovery industry. Based in Cleveland, OH, we serve governments, businesses and individuals worldwide. We design, engineer, and manufacture top of the line data recovery tools and equipment, for industry professionals. Our sister company – Donor Drives LLC – is the world’s largest data recovery parts supplier. Bottom line, we have our hands on every possible tool, gadget, and part, therefore saving you a big buck on your data recovery project.With access to top-of-the-line equipment and years of experience in the data recovery industry, Outsource is more than confident, when working with hard drives of any brand, any capacity and every file system. If you are not a professional and require assistance or guidance to resolve an issue with your hard drive, don’t hesitate to call us for help. All of our agents will gladly go over any specific questions you may have and assist you to the fullest extent of our expertise.
Outsource Data Recovery (outsourcedatarecovery.com) has 739 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 74 reviews with 4 stars · Clear filters
MikeOhio
Better than expected, they were able to save most of the data. Decent turn around time. Would have given 5 stars but the online communication could be improved, good phone support. Would use their services again.
David E. A.
Outstanding recovery service. My only recommedation is that your prompts on your internete site were a little confusing.
MF J.
The company should explain things better. Our HDD was mechanically broken and couldn't be repaired, supposedly, but they could still get the data off of the drive by "repairing" it and using a clean room. We asked for clarification more than once and never got a straight answer. Also, the estimated cost is exactly what it will cost. Don't think that it may be any cheaper. We did get 98% of our data back and would recommend for folks that need theirs off of a damaged drive.
RICHARD B.
I have used Outsource data recovery twice in the past year. The first was recovery of data from a flash drive that had separated from the USB plug They retrieved my data and set up a down load on line after payment was made. The second time was to recover data from an external hard drive (HDD Seagate) that had failed. I am glad to say they recovered my data, best buy was at a loss to help. The data was transferred to a new external hard drive, my biggest complaint is it was loaded on to HDD drive the same type drive that had failed, I feel that data should have been transferred to SSD, it is a faster more reliable storage. I would have been happy to pay the extra for that storage, now I will have to purchase a new SSD and transfer from the drive I just paid for. The other problem is the files are combined as one in some cases (two SD cards that were on the drive are now in 1 file I have to select every other picture to separate to original files there are at least 2000 pics in that file alone. It will be interesting to see how long it will take to get all the files back in order.
customer
Good service. Price not cheap though
Matthew M.
Outsource did an outstanding job recovering my data from a USB drive that could not be recognized. The recovered data was exactly as seen in the tentative/accepted file list with little to no corruption. The only exception to the outstanding service came from the function of the website after login (locating My Account), and a glitch in the manual/automatic role of the website during the process.
Gary
There was some time delay on the front side of my request, but they retrieved 100% of my information from a broken flash drive for a reasonable cost. I suspect the processing delay was due to inefficiency from COVID nonsense.
customer
Good service just hard to reach someone.